Training Supervisor - Mission Readiness

Assisting Training Project Managers and Training Associates with the coordination and facilitation of training plans, including schedules, classroom sessions, hands-on training sessions (real or simulated), progress tracking, and tasks in alignment with high-level team scaling goals. Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees.

Our Client, an AV Manufacturing company, is looking for a Mission Readiness for their San Francisco, CA location.
 
Responsibilities:

• Partner with Mission Readiness Leads, Project Managers, and Instructors to optimize training program efficiency and throughput.
• Assisting Training Project Managers and Training Associates with the coordination and facilitation of training plans, including schedules, classroom sessions, hands-on training sessions (real or simulated), progress tracking, and tasks in alignment with high-level team scaling goals.
• Acting as a point of contact for instructors on location, aligning them on procedures, conducting instructor training, and auditing instructor performance with trainees.
• Identifying risks, determining mitigations and contingencies, and reporting the status of training program throughout.
• Assisting Training Project Managers in the development of training materials (classroom decks, assessments, etc.)
• Fulfilling 8 hour minimum requirement per quarter, acting as Mission Readiness on service missions to keep knowledge and performance of SOPs current.

 
Requirements:

• At least 3 months as a fully trained individual on the Mission Readiness team
• 1-3 years of experience in the AV space
• Knowledge of Mission Readiness procedures and responsibilities
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem solve and improve operational efficiency
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
• Excellent time management and prioritization skills
• Bonus qualifications:
• Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
• Previous experience in a supervisory role
• Experience teaching, instructing, and/or training
• Bachelor’s degree/management experience preferred
• Other requirements:
• Must comply with the Substance Abuse Policy
• Flexible schedule to accommodate training events
• Willing to travel to different locations for training support up to 25% of their time
• Must possess and maintain a valid driver’s license and acceptable driving record
• Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
• Ensure there is consistent and uniform training for the assigned shift (1st, 2nd, or 3rd) across all sites by creating and standardizing documentation specific to that shift.**

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities