We are seeking a Mobile Communications Training Specialist to support the White House Communications Agency (WHCA), designing, developing, and delivering hands-on training and curriculum for adult learners on wireless networks, mobile radio, satellite systems, and other telecommunications equipment. This role will develop courseware and training materials, deliver instructor-led training, and serve as the primary customer representative for customized training solutions in a fast-paced, cleared environment.
Description: The Mobile Communications Training Specialist will design, develop, and deliver hands-on training and curriculum for adult learners.
Required Skills
- Experience developing courseware, writing training materials, delivering training, and setting up and maintaining a computer training environment, and using customer satisfaction surveys for course evaluation.
- Demonstrated experience writing training manuals (instructor and participant guides) and user manuals.
- Ability to design and produce training tools, such as printable job aids and quick reference guides.
- Ability to deliver instructor-led training.
- Ability to serve as the primary customer representative for development and delivery of customized training solutions and documentation.
- Ability to encourage classroom participation and facilitate change management for target audience.
- Familiarity with standard instructional systems development models, such as ADDIE or Agile design.
- Ability to learn and apply customer needs/business knowledge to ensure client satisfaction of delivery outcomes.
- Ability to instruct adult learners on wireless networks, mobile radio and satellite systems, and other telecommunications equipment.
Professional skills:
- Strong written and verbal communication skills.
- Ability to work in fast-paced, dynamic environment with varying priorities.
- Strong interpersonal and professional skills.
- Ability to work with a cross-functional team (developers, testers, analysts, and management).
- Ability to produce professional deliverables using Microsoft Office Suite.
Qualifications:
- CompTIA Certification Security+
- Knowledge and skills as a Mobile Communication Technician (MCT)
- Bachelor's Degree or higher + 2 years of experience; or 5+ years of military/business training experience.
- Possess a current TS/SCI clearance with the ability to obtain a Presidential Support Duty (PSD) designation.