Best Practices, Business Operations, Business Transformation, Cross-Functional, Customer Support/Service, ERP (Enterprise Resource Planning), Help Desk, Human Resources, Identify Issues, Instructional Design, Leadership, Learning Management System (LMS), Metrics, Microsoft Project, Online Training, Problem Solving Skills, Progress Reports, Project Schedule, Project/Program Management, SAP, Technical Training, User Account Administration, Web Site Monitoring
Pay Range: $30-$37.22/hr.
Hybrid
- Onsite Thursday once a week
- Third week of the month will be M-Th onsite
Please indicate the type of shift. Example: M-F 8-5, M-Th 4/10, etc.
M-F 8-5
Education Requirement
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload
Learning Management Systems Sr. Specialist.
- Upload, assign, label, and track web-based trainings in SuccessFactors.
- Manage LMS user accounts, roles, and access permissions.
- Provide LMS support to end users and trainers, including troubleshooting.
- Track and report learner progress, course completions, and assessment results.
- Gather feedback from participants and trainers to improve training.
- Keep training materials, participant records, and compliance reports up to date.
Required Skills/Attributes
Essentials
- Five (5) or more years of proven experience in business operations, training, organizational readiness, and/or ERP or other business transformation experience.
- Experience building schedules, coordinating end user and/or Facilitator training schedules, and managing related metrics.
- Two or more years leading and/or supporting training or related functions, which may include implementing technical training initiatives, training development, instructional design, training delivery, training scheduling, and/or learning technologies and models such as ADDIE, Kirkpatrick, Enable Now, etc.
- Knowledge of tools such as MS Project or similar scheduling tools, SAP and/or S4HANA functionalities, modules, and integration points.
- Experience supporting a training, organizational readiness, and/or business readiness function for an enterprise-wide level program/project.
- Two or more years of experience leading or supporting cross-functional/cross-organizational teams to achieve organizational goals and objectives.
- Three or more years of experience effectively interfacing, collaborating, and partnering with stakeholders, senior management, and team members to drive solutions and obtain buy-in.
Desired Skills/Attributes
Preferred
- Bachelor s degree in business, education, Human Resources, project management, instructional design, or other applicable field.
- Understanding of ERP systems, implementation processes, and training best practices.
- Knowledge or experience working in Transmission and Distribution (T&D).
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Integrated Resources, Inc