Training and Onboarding Coordinator - Bilingual Spanish
Job Summary
Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.
Responsibilities
- Welcomes Individuals, clients, applicants, and caregivers to the company.Trains and completes all admissions, paperwork and enters it digitally.Schedules appointments for consultations and Intake procedures.Answers phone and email inquiries.Addresses any clients, applicants, caregiver complaints or concerns professionallyPerforms clerical work, such as filing, copying, or faxing.Participates in the distribution of bi-weekly checksComplies with the regulations and policies of the company.Perform other job-related duties as assigned.
Required Skills/Abilities
- Strong affinity for customer service.Excellent organizational and time-management skills.Great communication skills.Proficient computer literacy.Must be able to read speak and write Spanish.
Education and Experience
- High school diploma or equivalent.24hrs Online Caregiverlist training certificatePast experience in intake or medical office administration.
Physical Requirement
- Prolonged period of sitting at a desk and working on a computer