Training Lead - Bakery Franchise Operation (Front of House)

CJ Foodville USA Inc

  • Fort Lee, NJ
  • Today

    Highlights

    This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).

    Numbers & Facts

    LocationFort Lee, NJ

    Description

    Job Description

    Job Description

    JOB TITLE:

    Training Lead - Bakery Franchise Operation (Front of House)

    REPORTS TO:

    Senior Training Center Manager

    Job Type

    Full Time, Exempt

    DEPARTMENT:

    East Training Center

    LOCATION:

    Secaucus, NJ

    SUMMARY

    This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch.
    The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.

    JOB DUTIES:

    • Training Execution

    : Conduct comprehensive training for new store owners and employees

    : Conduct training to improve product sales and employee customer service at the store.

    : Provide training on manual products and new products

    : Educate on hygiene and frozen dough management

    : Train on the use and maintenance of kitchen equipment

    : Educate on store quality control measures

    • Training Center Operations

    : Establish and manage training schedules and operational plans

    : Ensure industrial safety and food safety compliance at the training center

    : Manage Training Center expenses and handle all related expenditures.

    : Conduct inventory checks and manage procurement and purchase orders.

    • Training Documentation Management

    : Develop and update training curricula and materials

    : Prepare and manage training-related documents and reports

    : Conduct post-training evaluations (surveys, feedback collection)

    : Analyze training effectiveness and develop improvement strategies

    : Plan and design training programs

    : Create and enhance training materials (manuals, presentations, guidelines, etc.)

    • Other Responsibilities

    : Provide certain product training for new employees

    : Conduct basic training for internal corporate employees

    : Develop and test new equipment and small tools

    SKILLS AND EXPERIENCE

    • Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
    • Excellent verbal and written communication skills.
    • Ability to read and interpret documents such as procedure manuals and regulatory documents.
    • Ability to write reports & business correspondence.
    • Bilingual in Korean/English preferred
    • Ability to effectively present information and respond to questions from management level.
    • Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision.
    • Detail oriented, excellent record keeping and documentation skills.


    QUALIFICATIONS

    • Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
    • Knowledge of baking multiple types of bread and baking and decorating cakes preferred
    • Associate degree, bachelor’s degree, or equivalent years of work experience
    • 1-2 years combined experience with food or ingredients and manufacturing experience
    • Knowledge of GMPs and HACCP.
    • Basic understanding of food & beverage fundamentals
    • Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).


    Employee Benefits

    • Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
    • Short Term and Long-Term Disability Leave (short term 100% covered)
    • 401(k) Company Match
    • Life allowance Reimbursements (Monthly)
    • Cellphone Reimbursements
    • Employee Discounts (40% off CJ products & services)
    • Paid Time Off (generous and increases by tier!)
    • Paid Creative Leave (up to 4 weeks specified on years of service)
    • Paid Holidays (11 days)
    • Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
    • & Much More

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