Job Summary
The Training and Development Specialist is responsible for designing, developing, and delivering high-quality training programs that enhance employee performance and drive organizational success. This position plans, organizes, and deploys employee development and training events while supporting the department in a comprehensive range of learning and development activities.
In this role, the candidate should be passionate about helping people learn and grow. Excellent communication skills, instructional design expertise, and the ability to translate complex information into engaging learning experiences are essential.
Essential Duties/Accountabilities
- Facilitate and deliver live training sessions, workshops, and on-demand programs using recognized training techniques and tools
- Lead interactive learning experiences and manage group dynamics to optimize learner engagement and knowledge retention
- Create a positive and inclusive learning environment that encourages participation and questions from diverse learners
- Assess learner comprehension during facilitation and adjust delivery methods in real-time to meet diverse learning needs
- Assist employees with access and end-user support to the company-wide Learning Management System
- Ensure that the operational performance of the Learning Management System is on track to achieve business needs
- Partner with internal stakeholders regarding employee training needs
- Designs and develops criterion-based training assessments
- Assesses feedback from learners to evaluate and improve the effectiveness of training
- Maintain training documentation and files
- Assist with internal/external audits of training documentation
- Deliver and administer enrollments of e-learning courses
- Analyze, design, and produce learning solutions using instructional design methodology
- Assist/support the training needs assessment process for new and existing employees
- Partner with other areas and provide learning history requests
- Develop training aids such as presentation materials, handouts, and workbooks
- Stay current on training design and methodologies
- Assist with organizing, coordinating, and scheduling virtual vendor training sessions
- Other duties as assigned