Pay Range: $22.50 Per Hour- Bridgeport NJ
Temporary To Hire
The position involves enhancing the skills, abilities, knowledge and experience for SEW-EURODRIVE customers and associates. The mentor will assess, determine needs and train as needed. He/she will train and perform duties as a Customer Service Representative.
Top 5+ skills and abilities we are seeking in this Applicant:
- Ability to work in a fast paced environment with continuous interruptions.
- Must possess good oral and written communication and organizational skills.
- Must be able to prioritize and manage time effectively.
- Excellent product knowledge is required along with learning new product and being able to present this knowledge in the training environment.
- Ability to communicate with all Company employees in a businesslike and professional manner.
Top 5 skills and abilities we are seeking in this Applicant:
- Attain and keep current with the knowledge and skills required to train, provide information and assistance as needed.
- Teach new CS Reps SAP and product knowledge so as to prepare them to function on their own in the normal customer service environment.
- Support the customer service team to keep the workflow moving
- Create and keep current all local training documentation as well as assist with corporate documents and the training department.
- Stay current with all routine customer service responsibilities and perform in the role of a customer service rep when needed.
Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.
A 10% shift premium is paid for 2nd and 3rd shift positions.
SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!
There is no monthly premium required for Employee's coverage:
- Medical Insurance- Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & mineralsLife Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
- Disability- Includes both Short Term Disability and Long Term DisabilityFlexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
- Timely Evaluations with potential for a pay increase Paid Vacation- 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
- Holiday Pay- Twelve (12) paid holidays per yearRetirement Benefits- Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
- Additional Paid Time Off (PTO) for hourly positions- Unused time is paid out annuallyPaid Parental Leave- To assist and support new parents with balancing work and family matters
- Onsite Clinic Services- On location medical services by licensed providers at no cost to employeesEducation Assistance Programs- Student Loan Repayment / Tuition Assistance options
- Counseling Resources- Easy and convenient access to professional counseling services onlineWellness Resources- Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
- Uniforms/Subsidies- Uniform subsidies and/or uniforms are provided for applicable roles, based on job requirementsSafety Shoes- A subsidy for the annual purchase of OSHA approved safety shoes, based on job requirements
- Employee Assistance Programs -
- program to help employees navigate challenging life circumstances
Additional job requirements and responsibilities would be discussed during the interview process.