Experience as a Service Advisor or in an automotive service management role within a dealership or repair shop environment preferred
Mechanical knowledge with familiarity in automotive diagnostics, collision repair, transmissions, suspension systems, tire services, shocks & struts, brake repair, and oil changes preferred
Experience with estimating software and computer-aided vehicle estimating tools perferred
Excellent client communication skills with the ability to explain technical issues clearly to customers
Demonstrated ability in upselling services confidently while prioritizing customer needs
Valid driver’s license with a clean driving record; ability to drive company vehicles as needed
We are willing to train the right candidate
Pay is an salary position to be discussed based on experience and with weekly pay
Paid Hoildays
Paid Time Off
Heath Insurance, Dental Insurance, Vision Insurance Offered
Employee Discounts & Other Offerings
Greet customers warmly and efficiently manage their check-in process for vehicle service appointments
Provide detailed explanations of vehicle repairs and maintenance needs using automotive diagnostics and estimating software
Upsell additional services such as oil changes, tire services, brake repairs, suspension work, shocks & struts, and transmission services to enhance customer value
Write clear and accurate service estimates and repair orders while maintaining thorough documentation of all transactions
Communicate effectively with technicians regarding vehicle repairs, mechanical issues, and estimated timeframes
Manage cash handling responsibilities accurately and process payments securely
Follow up with clients post-service to ensure satisfaction and promote repeat business through excellent customer service
E&S Automotive Solutions an family operated automotive repair business is seeking a dynamic and organized Office Administrator / Service Advisor to join our automotive service team. In this role, you will be the vital link between customers and our service department, ensuring a seamless experience from vehicle drop-off to pick-up. Your energetic approach will help drive customer satisfaction, support daily operations, and contribute to the overall success of our family owned Automotive Repair Shop. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for automotive services, this is the perfect opportunity for you to shine!
Join our family and become part of a vibrant family friendly, stress and drama free team committed to delivering exceptional automotive care! We value energetic professionals who are eager to grow their skills while providing outstanding service. This paid weekly position offers an exciting opportunity to develop your career in an management position while making a positive impact on our valued customers.
We are a family owned and operated business with close ties to the community. We offer competitive pay based on experience and many perks/benefits with-in our company. Work Schedule will be Monday thru Friday 8am to 5pm with a 1 hour lunch and some Saturdays when needed.