Trainer, ISAK/TSI/TEC- Fort Hood, TX , Must have an active Secret Clearance, Immediate Hire

Location: Fort Hood, TX / OCONUS (Travel Required)
Full-Time | On-site 
Clearance Requirement: Active SECRET Required

POSITION OVERVIEW:

Synertex LLC is seeking qualified Trainers to deliver instruction on U.S. Army Command Post computing systems, including IS&A Kubernetes (ISAK), Tactical Server Infrastructure (TSI), and Tactical Edge Computer (TEC). This position supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services.

Trainers are responsible for delivering New Equipment Training (NET), refresher instruction, and hands-on technical training to Soldiers to ensure they can effectively operate and sustain fielded Command Post systems. Responsibilities include classroom instruction, courseware development and maintenance, training equipment preparation, and field support during Army experimentation, testing, and operational exercises throughout CONUS and OCONUS locations.

RESPONSIBILITIES:

• Deliver New Equipment Training (NET), delta training, over-the-shoulder instruction, and small-group training in accordance with approved Programs of Instruction (POIs).
• Utilize Government-provided Computer-Based Training modules and training support packages to deliver standardized instruction.

• Maintain current course materials in accordance with approved system changes, technical bulletins, and updated documentation.

• Support training validation events by delivering instruction using draft documentation and providing feedback on courseware accuracy and effectiveness.

• Co-teach formal training courses, ensuring at least two qualified instructors are assigned to each formal class unless otherwise approved by the Government.

• Prepare and submit an After Action Report (AAR) to the Contracting Officer's Representative (COR) and MCSC Web Tool following every training event.

• Ensure training reports capture event dates, Soldiers trained, attendance rosters, End-of-Course Survey results, lessons learned, supported units and Unit Identification Codes (UICs), and training locations.

• Pack, transport, set up, maintain, break down, and ship Classroom Training Sets as required.

• Build, configure, troubleshoot, repair, and load software onto classroom training kits and associated servers.

• Provide on-site field support during Army experimentation and exercise events, including Project Convergence Capstone, Warfighter Exercises, Combat Training Center (CTC) rotations, and Command Post Exercises (CPXs).

• Conduct pre-event readiness checks, provide over-the-shoulder instruction, and capture Soldier observations and feedback.

• Troubleshoot and correct hardware, software, and network failures while installing, operating, and maintaining system components and software updates.

• Document technical issues, corrective actions, and system updates in designated Government reporting systems.

• Cross-train on multiple Mission Command programs and achieve full proficiency within 60 days of hire.

• Perform logistics support, equipment safeguarding, and other qualified duties within the scope of the contract as directed.

REQUIREMENTS:

• Active U.S. SECRET security clearance at the time of employment, with eligibility for access to COMSEC, NATO, CUI, and SIPRNET information.
• Instructor qualified through a credible instructor certification course approved by the Government.
• Ability to qualify on the Government's current Course List for TSI, TEC, and ISAK.
• Ability to cross-train on all applicable lesson plans and Programs of Instruction (POIs) within the assigned course grouping.
• Ability to travel CONUS and OCONUS on short notice, including CONUS deployment within 12 hours of notification.
• Availability for temporary duty assignments and occasional weekend travel to support classroom setup and training requirements.
• Ability to complete required DoD training and certifications within established timelines, including ATCTS registration, DoD IA Awareness, AT Level I, iWATCH, and OPSEC.
• Ability to pass applicable background checks and installation access requirements.
• For OCONUS assignments, ability to meet required medical, dental, immunization, passport, visa, and accreditation requirements.

DESIRED QUALIFICATIONS:

• Hands-on experience with Linux operating systems, Kubernetes, containers, server hardware, edge-computing systems, and virtualization.
• Working knowledge of TCP/IP networking and network troubleshooting.
• Qualification under the Department of Defense Cyber Workforce Framework (DCWF) Work Role 712 – Cyber Instructor at the Basic, Intermediate, or Advanced level.
• Experience teaching or training personnel on U.S. Army Command Post or Mission Command systems.
• Experience supporting Army experimentation, testing, and large-scale military exercises.
• Strong written communication skills, particularly in preparing After Action Reports (AARs), training documentation, and courseware feedback.
• Familiarity with Government-approved Programs of Instruction, Computer-Based Training (CBT), and training support packages.

CONDITIONS OF EMPLOYMENT:

• Full-time position requiring frequent CONUS and OCONUS travel, potentially up to 75%.

• Must be available for short-notice travel and temporary duty assignments.

• May require weekend travel to support classroom setup and training schedules.

• Ability to work outside standard business hours when mission requirements dictate.

• Must be comfortable supporting operations in austere and field environments.

• Must be capable of independently handling, lifting, and shipping classroom equipment cases weighing up to 50 lbs.

• Must complete required Government training, certifications, and system-specific qualifications within established timelines.

Join Synertex LLC and help deliver the technology, technical expertise, and field support that keep Army Command Post systems mission-ready.

• Directly support Army modernization by training Soldiers to operate and sustain next-generation Command Post computing systems.
• Gain hands-on experience with emerging technologies, including Kubernetes, Linux, containerization, virtualization, and tactical edge computing.
• Develop instructional expertise across multiple Army Mission Command programs and fielded computing platforms.
• Support major Army experimentation, testing, and operational exercises throughout CONUS and OCONUS locations.
• Expand professional qualifications in technical instruction, systems integration, and Army mission command technologies.
• Build experience applicable to advanced technical training, cyber instruction, systems administration, and technical support career paths.
• Opportunity to support a high-visibility Army modernization mission through Global Fielding Services.