| Location | DFW Airport, TX |
| Job Type | Full-time |
| Industry | Travel, Transportation and Tourism |
| Company Size | 500 to 999 employees |
Hallmark Aviation Services is seeking a Trainer at DFW Airport
Position Summary
Conduct New Hire Training and mandatory Regulatory Training as required
Conduct Account Refresher Training (Technical & Customer Service)
Coordinating & Scheduling Courses for Designated Clients
Administer Course Advisories, Submit Reports & Related Administrative Duties
Manage Designated Client Training for both Technical and Customer Service Training
Maintain Employee Training Records
Material Preparation, Course Development
Regular Communication with Business Manager / Client Airlines
Assist with line duties as required by Designated Accounts
Conduct Emergency Response Training
Perform Leadership training to internal staff
Proficient knowledge of international airport operations (systems and procedures)
Strong operational experience on international or domestic airline
Knowledge of airline computer systems
Experienced leadership abilities
Organized & strong planning skills
Good attendance record
Impeccable appearance/Business presentation
Positive attitude towards Company & staff
Experience in classroom instruction preferred
Excellent customer service & interpersonal skills
Excellent and effective communication
Excellent knowledge of Microsoft office
CBT programming & reservations experience a plus
Good coaching & listening skills
Creative, exhibits progressive, forward-thinking ideas
Able to make presentations to large groups
Ability to work independent and in a team environment
Motivator & supportive & Self–confident
Ability to follow instruction
Must be able to work flexible hours and travel
Dependable & reliable
Problem solving abilities
Flexible to change & Proactive
Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance
Experience Required: Minimum of 5 year experience with an international or domestic airline account as manager
Basic Requirements:
Valid US work authorization
Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire
Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.
Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.
