Traffic & Revenue Manager - I 77

I-77 MOBILITY PARTNERS LLC

Charlotte, North Carolina

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JOB DETAILS

SKILLS

Algorithms, Analysis Skills, Budget Management, Budgeting, Continuous Improvement, Customer Experience, Customer/Consumer Behavior, Data Analysis, Engineering Management, Financial Analysis, Forecasting, Leadership, Marketing, Operational Support, Operations Management, People Management, Performance Analysis, Performance Management, Performance Metrics, Pricing, Product Pricing, Project Tracking, Reporting Dashboards, Requirements Management, Revenue Forecasting, Revenue Management, Strategic Analysis, Strategic Planning, Technical Strategy, Trend Analysis

LOCATION

Charlotte, North Carolina

POSTED

30+ days ago

About us:

I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

About the role

The Traffic & Revenue Manager is responsible for overseeing the day-to-day performance of the project, focusing on traffic and revenue forecasting, dynamic pricing execution, and performance monitoring. The Traffic and Revenue Manager works at the intersection of applied analytics, sketch modeling, and strategic planning. As the primary conveyor of information about revenue performance, you will interface with key stakeholders including North Carolina Department of Transportation, rating agencies, and shareholders. Additionally, the Traffic & Revenue Manager oversees and contributes to the processing, compilation, analysis and reporting of data for the concession. This manager has the responsibility for quarterly reporting to the Board of Directors (BOD). This should include preparing and presenting quarterly updates at each BOD meeting, as well as providing clear explanations for traffic performance-both in cases of overperformance and underperformance to various levels of leadership.

Key Responsibilities

Operational leadership

Manage the development of traffic and revenue forecasts to support operational decisions, pricing updates, and budget planning.
Monitor the performance of the project and oversee the implementation of pricing strategies.
Analyze traffic trends, customer behaviors, and system performance to identify improvement opportunities.
Maintain and enhance models, dashboards, and reporting tools to track key performance indicators.
Develop and refine pricing strategies with data analysis and forecasting.
Support implementation of new technologies, pricing algorithms, and tools as directed by senior leadership.
Proactively understand the project's traffic performance, operational requirements, customer expectations, and revenue needs of the company. Create hypotheses and translate them into analysis requirements, and identify meaningful insights that help improve our customer experience and project utilization.
Oversee the development of traffic and revenue forecasts for the project, including for the annual budgets and for the quarterly revisions. Proactively explain performance relative to this budget throughout the year
Prepare illuminating and reliable monthly reports summarizing traffic, revenue and economic conditions for the project

Leadership and Engagement

Collaborate with other teams to ensure efficient operation of the project.
Coordinate with the COOs, Marketing, and other internal teams to develop novel and effective ways to improve traffic and revenues through design, signage, and communication changes

Supervise engineers and analysts, providing guidance on technical methodologies and reviewing analytical work.
Coordinate the Traffic and Revenue Department workload to ensure accountability, reliability, and accuracy by delegating the necessary tasks and responsibilities to team members to ensure department goals are met
Support the leadership and contribute to presentations and reports for internal and external stakeholders

Sever as a key liaison to shareholders, senior leadership, and other stakeholders translating technical findings into strategic recommendations
Support a culture of continuous improvement, encouraging innovations with new technologies, pricing strategies, and analytical techniques
Other related duties as assigned

Qualifications

To perform this

Traffic & Revenue Manager - I 77

I-77 MOBILITY PARTNERS LLC

Charlotte, North Carolina

About the Company

I-77 MOBILITY PARTNERS LLC

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