Abacus Corporation is a family-owned staffing leader with 80+ years of experience, providing modern workforce solutions nationwide. With a supportive culture and over 25,000 employees, we offer long-term jobs, competitive pay, benefits, and real growth opportunities. Join the Abacus family.
Job Summary
We are seeking a detail-oriented, customer-focused Facilities Monitoring and Support Assistant to join our team. In this role, you will work closely with our current Facilities Manager—providing daily operational support and full coverage during their absences—to ensure our property is meticulously maintained to the standards outlined in our lease agreements.
Please note that this position does not involve actual building maintenance or heavy facilities work. Instead, your primary focus will be observing, monitoring, and reporting on the state of the property, alongside handling light administrative and minor aesthetic installations.
Key Responsibilities
- Property Inspection & Monitoring: Regularly walk the property to assess conditions, ensuring the facilities consistently meet the high standards specified in the lease.
- Work Order Management: Actively identify items needing repair or professional attention and promptly submit accurate, detailed work orders.
- Facilities Manager Coverage: Collaborate with the current Facilities Manager on daily tasks and step in to fully cover operational oversight when the manager is out.
- Light Handyman Tasks: Personally handle minor tasks that enhance the workspace environment, such as hanging pictures, mounting whiteboards, and putting up bulletin boards.
- Access Control Administration: Undergo training to manage and issue building security access badges to employees and authorized visitors.
- Customer Service: Act as a helpful and professional point of contact for internal staff and external visitors regarding building environment needs.
Qualifications and Requirements
- Licensing: Must possess a valid Virginia (VA) Driver’s License.
- Physical Demands: Ability to lift and carry up to 40 lbs. comfortably.
- Communication Skills: Excellent written and verbal communication skills are mandatory for drafting clear incident reports, email updates, and work orders.
- Customer Service: Proven track record of outstanding customer service skills with a helpful, proactive attitude.
- Technical Skills: Strong computer literacy is required, including direct experience and proficiency with Microsoft Word, Excel, and email communication platforms.
- Handyman Aptitude: Practical experience using basic hand tools for office staging tasks (e.g., leveling, measuring, and securely mounting wall items).