Tractor and Warranty Manager

The Tractor and Warranty Manager is responsible for overseeing and managing extended tractor repairs, ensuring overdue preventive maintenance (PM) services are completed, and maintaining clear communication between vendors, operations, and drivers. This role involves coordinating with repair vendors, tracking warranty claims, and reviewing inspection paperwork for new owner-operators to ensure compliance with company standards.

 

Tractor Repairs & Maintenance Oversight:

• Manage and track tractor repairs lasting more than one day, ensuring timely completion.

• Monitor and follow up on overdue preventive maintenance (PM) services, working with vendors and drivers to schedule necessary maintenance.

• Communicate repair status updates to operations, dispatch, and drivers to minimize downtime.

• Work with vendors to expedite repairs and ensure quality service is provided.

• Oversee warranty claims, ensuring eligible repairs are covered under manufacturer or extended warranties.

• Maintain relationships with dealerships, repair shops, and service providers to negotiate pricing and service quality.

• Track and review warranty-related repairs to ensure accurate documentation and cost savings for the company.

• Provide regular updates to operations and leadership regarding tractor repair status and downtime.

• Ensure accurate record-keeping of repairs, PM schedules, and warranty claims in the maintenance system.

• Analyze repair trends and provide recommendations to improve efficiency and reduce costs.

• Review on-hire inspection paperwork for new owner-operators to confirm compliance with company and DOT regulations.

• Ensure all required inspections and documentation are completed before placing tractors into service.

• Work with safety and compliance teams to address any issues found during inspections.

 

• Experience in truck maintenance, fleet management, or warranty coordination preferred.

• Strong understanding of tractor repair processes, PM schedules, and warranty claims.

• Excellent communication and organizational skills to coordinate with multiple departments and vendors.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

• Proficiency in maintenance tracking systems and basic Microsoft Office applications.

 

• Office-based role with occasional visits to repair facilities or inspections as needed.

• Interaction with vendors, mechanics, and drivers to resolve repair and maintenance issues.