Track Manager - Symantec Email Security, Endpoint Security

Job Description

Track Manager - Symantec Email Security, Endpoint Security

Noida, Uttar Pradesh

Job Summary

Must have 8+ years' experience with Email Security, Cisco AMP, and Kiteworks. \ \ Good hands-on exposure on Email Security, Proxy, Malware protection tools (Cisco AMP), Kiteworks (Gateway, Webmail, Crypto Proxy) \ \ Should be able to troubleshoot any major issue & should be able to work on root cause analysis in the above-mentioned tools \ \ Must have team management and customer interaction skills. \ \ Must have exposure in defining SLAs \ \ Must have expertise in defining Standard Operating Procedures \ \ Must have expertise in Remote Infrastructure management for network and information security. \ \ Should have good understanding on Incident Management & Change Management and ticketing tools. \ \ Should be able to manage and troubleshoot Endpoint, Security related issues in large and complex environment. \ \ Knowledge of on-prem and cloud infrastructure technologies \ \ Capability to develop professional documents in the form of reports, analysis, documentations. \ \ Strong attention to detail, analytical mind, and outstanding problem-solving skills

Key Responsibilities

Must have 8+ years' experience with Email Security, Cisco AMP, and Kiteworks. \ \ Good hands-on exposure on Email Security, Proxy, Malware protection tools (Cisco AMP), Kiteworks (Gateway, Webmail, Crypto Proxy) \ \ Should be able to troubleshoot any major issue & should be able to work on root cause analysis in the above-mentioned tools \ \ Must have team management and customer interaction skills. \ \ Must have exposure in defining SLAs \ \ Must have expertise in defining Standard Operating Procedures \ \ Must have expertise in Remote Infrastructure management for network and information security. \ \ Should have good understanding on Incident Management & Change Management and ticketing tools. \ \ Should be able to manage and troubleshoot Endpoint, Security related issues in large and complex environment. \ \ Knowledge of on-prem and cloud infrastructure technologies \ \ Capability to develop professional documents in the form of reports, analysis, documentations. \ \ Strong attention to detail, analytical mind, and outstanding problem-solving skills

Skill Requirements

CISCO Email, Cisco AMP, Kiteworks (Webmail, Crypto Proxy, gateway) \ \ \ \ Communicate and manage client needs and expectations. \ \ Minimum 8 + years of relevant Cyber Security experience \ \ Works well in a team environment and independently \ \ Should be able to manage internal & external stakeholders. \ \ Should be able to manage & lead team. \ \ Strong analytical and problem-solving skills \ \ Excellent listening, verbal and technical writing skills \ \ Should be comfortable working in 24*7 environments. \ \

Other Requirements

Track Manager - Symantec Email Security, Endpoint Security

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HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.