Track Manager - Cisco Application Centric Infrastructure (ACI)

Job Description

Track Manager - Cisco Application Centric Infrastructure (ACI)

Lucknow, Uttar Pradesh

Job Summary

Job Summary : CONSULTING ENGINEER 4 \ • Helps customer to plan, design, and implement Cisco products, services and solutions Drives technology \ design, implementation, execution and/or optimization for customer projects/accounts. \ • Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and \ solutions to accelerate customer outcomes \ • Assists customers with integration and implementation of tools, systems and service assurance \ • Supports presale activities and translate business requirements into solution design \ • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues \ • Creates and delivers customer collateral, portals, documentation and knowledge transfer \ • Aligns technical deliverables to customer business outcomes \ • Drives customer technology transitions, influencing solution architectures and services \ • Complies with and supports company policies and processes and utilizes relevant tools to \ effectively execute the role and support Professional Services' strategies and goals Job Responsibilities : Role Specific Responsibilities: \ • Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, \ partners) on the strategy/deployment/optimization of Cisco services and solutions \ • Takes leadership role in execution of delivery projects \ • Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) \ • Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, \ Implementation/Change Management Plans \ • Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues \ • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes \ in the development of digital intellectual capital (e.g. scripts, digital signatures). \ • Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution \ of complex customer problems across an appropriate range of technologies. \ Scope: \ • Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to \ meet customer needs \ • Typically interacts with individual contributors, managers, and customers regularly \ • Provides input to Sales team in creating and demonstrating technology solutions to customers \ • Engages with sales teams on pre-sales activities \ Complexity: \ • Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and \ judgement to recommend an appropriate solution Job Description : \\\ CONSULTING ENGINEER 4 - CE4

Key Responsibilities

NA

Skill Requirements

Skill Requirement : Expertise: \ • Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree \ strongly preferred.

Other Requirements

Other Requirement : CE4

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Information at a Glance

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HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.