Job Overview:
Pay Range: $70.00hr - $75.00hr
Requirement/Must Have:
- 10+ years of hands-on Program Management experience leading large, cross-organizational programs.
- 7+ years of experience in managing complex distributed projects on cloud and Microservices.
- Proven experience as a Senior Scrum Master in the e-commerce or retail industry.
- Strong technical background with knowledge of e-commerce platforms, web development, APIs, databases, and related technologies.
- Proficiency in project management methodologies including SAFe, Agile, Scrum, and Kanban.
- Experience with project management tools such as Jira, Jira Align, Asana, and Trello.
- Understanding of Engineering Processes and Cloud Implementations.
- Experience assisting teams with cloud implementations.
- Good understanding of Jira, Sprint functions/ceremonies, and Scaled Agile Framework (SAFe).
- Detail-oriented approach to understanding team activities and technical processes.
- Ability to multitask, prioritize, and work in a fast-paced, dynamic environment.
- Strong verbal and written communication skills.
Responsibilities:
- Build the basic structure of a program including prioritization alignment, team engagement, governance, and identifying partners.
- Collaborate with cross-functional teams, including developers, designers, QA engineers, and stakeholders, to ensure project alignment with business objectives.
- Integrate timelines and milestones across projects, identify areas of alignment or dependency, and evaluate progress to keep projects on track.
- Anticipate and recognize bottlenecks in work processes between teams and suggest ongoing improvements.
- Identify and mitigate project risks, proactively address issues, and provide solutions to ensure smooth project execution.
- Communicate project status, updates, and key milestones to stakeholders and leadership regularly.
- Run agile ceremonies as a scrum master and manage the development process in conjunction with internal partners.
- Lead and manage end-to-end project lifecycle for the e-commerce platform, including planning, development, testing, and deployment phases.
- Define project scope, goals, and deliverables; develop comprehensive project plans and timelines; and track project progress against milestones.
- Stay updated with industry trends, best practices, and emerging technologies in e-commerce to drive innovation.
- Foster a collaborative and results-driven team environment, providing guidance and mentorship to team members.
- Oversee overall program delivery, governance, execution, and stakeholder alignment.
- Manage program plans, timelines, and dependencies across stakeholders including IT, business, and vendors.
- Prepare status reports and run governance meetings including daily, weekly, and Steering Committee sessions.
- Coordinate SIT, UAT, deployment, and cutover activities.
- Ensure alignment across Integrated Systems and Warehouse Management System (WMS) tracks.
- Maintain program plans, roadmaps, and RAID logs (Risks, Assumptions, Issues, Dependencies).
Nice to Have:
- PMP certification.
- PRINCE2 certification.
Skills:
- Shopify.
- Program Management.
- Stakeholder Management.
- Risk Management.
- E-commerce.
- Retail Industry.
- Microservices.
- Cloud Implementation.
- SAFe.
- Agile.
- Scrum.
- Kanban.
- Jira.
- Jira Align.
- Asana.
- Trello.
- APIs.
Qualification And Education:
- Overall 10+ years of experience in software industries.
- Mandatory Shopify experience.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.