Highlights
This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon"s entire device portfolio - Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil.
Numbers & Facts
| Location | Sunnyvale, CA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon"s Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon"s entire device portfolio - Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products.
This is not a traditional "track one program" TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health.
Key job responsibilities
Org Operations & Cadence
- Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles
- Drive cross-team coordination across 4+ sub-orgs
- Prepare agendas, track action items, and ensure decisions are documented and followed through
- Manage org-wide communications: announcements, hiring updates, launch celebrations
Strategic Planning & HC Management
- Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling
- Manage headcount forecasting
- Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans
- Model trade-offs between programs, functions, and geos for leadership decisions
- Prepare and maintain roadmap-to-HC mapping for 50+ product programs
Org Health & Escalation
- Monitor org health across the full portfolio (milestones, risks, blockers, dependencies)
- Build dashboards and automated reports that surface Red/Yellow status before review meetings
- Prepare escalation write-ups with data, context, and recommended actions for leadership
AI-Augmented Operations (Differentiator)
- Build, maintain, and improve AI agent workflows that automate operational toil
- Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document
drafting
executive summaries
- Continuously identify manual processes that can be automated with AI/ML tooling
- Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide
benefit
Executive Communication
- Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers
- Translate technical wireless engineering work into business impact for non-technical audiences
- Prepare data-backed briefing materials for leadership reviews
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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