Tourism Information Counselor 2 Job Appointment

Tourism Information Counselor 2 Job Appointment

Salary

$2,387.00 - $4,089.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

CRT-2026-227976-PW

Department

Culture Rec & Tourism-State Museum

Opening Date

10/29/2026

Closing Date

11/12/2026 11:59 PM Central

• Description
• Benefits

About this Job

This is a full-time position located at the Capitol Park Museum in Baton Rouge, LA.

Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. The incumbent may also serve as the initial point of contact for all visitors and most groups to the Louisiana State Museum. Maintain knowledge of and fluency in all LSM programs and exhibits. Adapt to changes in schedule and job requirements. Assist the programming and education committees to implement educational programs, school tours, and special events as efficiently as possible.

The Louisiana State Museum's collections and educational programs stimulate awareness and appreciation of our state's rich and diverse history and culture.

Minimum Qualifications

One year of experience in tourism information, public relations, customer service, or teaching.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will substitute for one year of the required experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Monitor galleries internally to assure safety of museum artifacts, buildings, and guests.
• Monitor and alert designated museum administrator in the event of crisis or disturbance.
• Monitor and maintain the flow of visitors. Ensures that all museum rules are followed. Assist visitors with questions.
• Provides information to LSM guests on LSM programming, properties, and other regional attractions.
• Distributes brochures, maps, and other LSM printed material.
• Answer visitor questions pertaining to museum exhibits, the state, history, and culture.
• Refers museum guests interested in additional LSM information to the appropriate museum personnel.
• Use computer-based Point of Sale ticketing system and group reservations database.
• Receive cash, checks, and other forms of payment for museum admission.
• Explain museum discount programs.
• Verifies total sales and balance the cash drawer at the end of the day. Documents and explains any overages or shortages.
• Maintains working knowledge to operate various office machines such as copiers, calculators, and credit card machines.
• Conducts museum programming, educational initiatives, events, tours, volunteers, and docents to broaden knowledge of the state.
• Liaison with the Friends of Capitol Park Museum.
• Upon completion of proper training, may assist with curatorial staff with cleaning of exhibits and artifacts on display.
• Performs other duties as required.

Other required skills:

• Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software, Office suite, and usage of a variety of the online forms and internet portals.
• Must demonstrate and exemplify responsible use of the Internet.
• Must be able to lift 30 pounds.
• Must be able to work a flexible schedule, including weekends, evenings, and holidays; and be accessible/available in an emergency.

Position-Specific Details:

• Location: Capitol Park Museum in Baton Rouge, LA
• Appointment Type: This position will be filled as a Job Appointment. In the event that funds become available for a permanent position, the employee may be converted to a probational appointment.
• Work Schedule: This is a full-time position that reports in-office. This position may be required to work evenings, weekends, and/or holidays. This position may be required to travel.
• Compensation: Compensation offered will be dependent on level of experience and/or certification, so please be sure to include all education and work experience for consideration.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

Pacee Wallace

Department of Culture, Recreation, & Tourism

1051 N. 3rd Street

Baton Rouge, LA 70802

Phone: 225-342-8202

Email: pwallace@crt.la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm