Tour Consultant

EF Education First Ltd

Denver, CO

JOB DETAILS
SKILLS
Blog, Business Development, Business Growth, Call Volume, Career Development, Coaching, Communication Skills, Consulting, Customer Experience, Customer Retention/Renewal, Customer Support/Service, Employee Assistance Plan, Exceeded Sales Goal, Finance, Fitness, Flexible Spending Accounts, Forecasting, Healthcare, Lead Generation, Marketing, Metrics, Microsoft Exchange Server, Persuasion Skills, Promotional Tours, Reimbursement, Sales, Sales Forecasting, Sales Prospecting, Sales Strategy, Sales Support, Secondary School, Sports, Team Player, Training Program Development, Willing to Travel
LOCATION
Denver, CO
POSTED
30+ days ago

Tour Consultant | Careers at EF

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All Jobs Sales Tour Consultant Entry Level Hybrid Full time Denver, United States

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Your Opportunity: As an Educational Tour Consultant, youll oversee a geographic territory in the United States and run it like its your own business. Your mission? To inspire educators to show their students the world, serving as their partner to create international travel programs at their schools. In this sales role, youll work at its intersection with marketing, customer retention, operations, and product innovation, to name a few. To achieve success, youll create your territorys roadmap to sustainable growth, resolve business challenges, and work with a diverse set of colleagues from across the world that will result in a beautiful customer experience. Our sales strategy emphasizes long-term relationships and consultative conversations. We will onboard you, train you, and support your continued career development.

What Youll Do:

  • Manage and grow a geographic territory of existing and prospective clients through a high volume of phone calls (50-60 per day on average) and strategic outreach
  • Work with middle and high school teachers to launch international travel programs
  • Strategically prospect, generate leads and follow up on leads to acquire new customers
  • Grow existing key accounts, to help more students and educators discover the world
  • Run your territory like a business-identifying, developing and executing opportunities to drive growth
  • Forecast and hit key account metrics (monthly and quarterly sales projections and goals)
  • Refine your sales techniques and support customers through email, phone, online presentations, and in-person meetings
  • Coach teachers to build and execute successful tour promotion for the international travel programs at your schools
  • Collaborate and strategize with the Customer Success team to ensure a smooth customer experience and overall growth in your territory
  • Field incoming phone calls from teachers across the organization to help with tour related questions or events
  • Support the emergency line during work hours while teachers are traveling during peak times

Who You Are: People from all different professional and educational backgrounds have thrived in this role. Heres what they have in common-sound like you?

  • Youre eager to start, or expand, your career in sales with a role that offers real responsibility and accountability
  • Youre fiercely competitive, in a nice, team player sort-of-way
  • Youre a great persuasive communicator and natural networkers who loves talking to people
  • You dont subscribe to the phrase, "thats not my job"
  • You nail the details while moving quickly, never losing sight of the big picture
  • You know that you can sell and youre not afraid to prove it
  • You want to be part of a team that motivates and inspires you
  • Going above and beyond is the only way you do things

Why youll love working here: Perks, Benefits, and more! This is the most fun, high caliber place youll ever work. Ask any employee why they love EF (whether theyve been here 10 minutes or 10 years) and theyll probably tell you the same thing: its the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

  • Commitment to professional growth: robust monthly calendar of trainings and workshops
  • Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
  • Exciting business travel opportunities
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
  • Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
  • Access to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent social and learning events, including access to our employee-run resource groups
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week
  • Compensation: First-year Tour Consultants have an on-target earning potential of $60,000 (base salary starting at $50,000 and $10,000 bonus potential). In addition, there is an uncapped bonus for exceeding sales goals. OTE increases to $70,000 after 12 months, and at 24 months you will have the opportunity to apply for a senior sales position with an increase to $85,000 OTE. Full comp plan details, and future earning potential, will be reviewed during the interview process

About EF Education First Some companies are in the Business of Technology. Others are in the Business of Finance….Sports…Or Soft Drinks. At EF, were in a different kind of Business. One thats a little less tangible, and a lot more important. Because our Business, what we make, makes everything else possible. Were in the Business of Understanding. Between people. Between cultures. For over half a century weve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

Youll find our 115 offices located in some of the worlds greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But its what we do with it - Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.

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