Important Notifications:

Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

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Department:

Welcome Center - Admissions

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

• A Resume
• A Cover Letter
• A Supplemental Document answering the following questions:
  • What is your program of study? (Majors, minors, etc.) 
  • When is your anticipated graduation term? (Fall/winter/spring/summer & year) 
  • Why do you want to become a TOUR Ambassador who represents OSU effectively and positively, and what special skills or qualifications do you have that help you meet the requirements of the job? (300-word maximum) 
  • This job involves public speaking and presenting in front of groups of visitors. Please describe your comfort level and experience starting conversations with people you do not know. Share an example of a time you developed a positive connection with a stranger. (300-word maximum) 

For additional information please contact: Jim Marquit at jim.marquit@oregonstate.edu

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

 

Criminal History Check Statement (CHC):

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

 

OSU will conduct a review of the National Sex Offender Public website prior to hire.

 

Note: All job offers are contingent upon Human Resources final approval

Job Description:

This recruitment will be used to fill 20 part-time (a maximum of 24 hours per week) ****** for the ****** at Oregon State University (OSU).

The Office of Admissions employs qualified, currently enrolled undergraduate students as paid TOUR (Team of Undergraduate Recruiters) Ambassadors, who serve as the first point of contact for prospective students and families while representing Oregon State University through a variety of recruitment events and visit programs. The Welcome Center, as part of the Office of Admissions, welcomes nearly 34,000 visitors to campus each year, and TOUR Ambassadors are a key component of this work. Visitors represent a wide variety of backgrounds and lived experiences, and they visit from around the country and the globe. The TOUR Ambassadors are part of a team that creates a warm, welcoming atmosphere for campus visitors that focuses on providing information and access to higher education for all prospective students.  

TOUR Ambassadors conduct campus and housing tours, virtual campus tours, student panels, and group visits. Ambassadors also represent OSU during large visit programs, recruitment events, and Welcome Center operations. Through these visit experiences, ambassadors will share information about 200+ academic programs, 3 OSU campuses, and countless student support resources located on the Corvallis campus for prospective students. TOUR Ambassadors will also work weekly office hours at the Welcome Center, including answering phone calls and emails on behalf of the Welcome Center, as well as checking in visiting families and providing them with a warm first welcome to the campus. Through all of their job duties, ambassadors share information about the Oregon State campus, its academic colleges and student support services, and they also share their personal positive experiences at OSU to help prospective students make admissions decisions.  

All visit programs are conducted in person and virtually, with possible additional opportunities to attend off-campus recruitment events and multicultural-focused recruitment events as interested. Student employees typically work 4–20 hours per week on a flexible schedule that supports academic priorities, while receiving ample and ongoing paid training to ensure success in the role. Successful candidates enjoy working with people, bringing a wide range of life experiences, and demonstrate enthusiasm for sharing Oregon State University with prospective students and their families. Bilingual candidates are especially encouraged to apply. 

Position Duties

Campus Tours, Group Tours and Panels: 

• Lead groups of up to 15-25+ daily visitors around the OSU campus while providing robust information about the university on 90-minute campus tours 

• Provide 60-minute campus tours to visiting high school or community college groups, focusing on student support resources 

• Provide all tours independently without the oversight or supervision of staff members, which involves making quick decisions regarding tour routes and alterations as needed 

• Make accommodations to tour routes as needed to best support visitors 

• Use microphone and speaker to amplify voice at noisy outdoor locations 

• Stay informed on changes to OSU undergraduate colleges, student support services and more by engaging in ongoing paid training throughout the year 

• Serve on Q&A panels where visiting students and families can ask questions of ambassadors about their experiences at OSU Admissions Program Support: 
• Assist Welcome Center staff by working at prospective and admitted student large program days such as Beaver Open House, Orange & Black Day and Spring Preview 

• Provide abbreviated campus tours and housing tours 

• Serve on Q&A panels where visiting students and families can ask questions of ambassadors about their experiences at OSU 

• Staff the check-in and help desks throughout program days to support visitor questions 

• Monitor program sessions and take attendance 

• Some ambassadors may drive university vehicles to transport materials on program days Welcome Center Operations: 
• Staff the front desk of the Welcome Center during business hours 

• Answer phones and emails on behalf of the Welcome Center with questions about Oregon State University, campus visit opportunities and more 

• Greet and check in visiting students/families for their campus visit, orienting them to their schedule and locations around campus for visit experiences 

• Monitor Welcome Center spaces to keep them clean, tidy and well-stocked for visitors Other Duties: 
• Collaborate with other OSU student ambassador groups and provide recruitment support to undergraduate colleges 

• Participate in campus-wide marketing efforts to promote OSU 

• Take advantage of potential opportunities to travel off-campus for recruitment events and/or engage in multicultural-focused recruitment events Support the Office of Admissions with additional duties as needed 

Transferable Skill Development

 

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:  

• Communication, Leadership, Professionalism, Career & Self Development
  

Qualifications:

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements
 

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
  • High School student: Regularly enrolled in a high school or participating in a home-schooling program
  • Undergraduate and post-baccalaureate student: 6 credit hours per term
  • Undergraduate international student: 12 credit hours per term*
  • Graduate student officially admitted to Graduate School: 5 credit hours per term
  • Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

Additional Required Qualifications
Be a full-time undergraduate student at Oregon State University’s Corvallis campus with the intention of remaining enrolled full-time during the next academic year.

• Demonstrate excellent communication and interpersonal skills.

• Ability to represent Oregon State University effectively and positively.

• Possess well-rounded academic and co-curricular experiences, and exhibit leadership, commitment, initiative, dependability, discipline, and self-confidence.

• Experience in initiating conversations with people you do not know

• Demonstrated experience working with individuals from various backgrounds, lived experiences, perspectives and identities

Preferred Qualifications

These preferred qualifications will be assessed through the job hiring process. Not meeting the qualifications doesn’t disqualify you from the job, but applicants who demonstrate these qualifications will be more competitive during the hiring process:

• Bilingual in a second language other than English

• Professional experience providing customer service via phone, email and/or in-person

• Experience giving tours

• Demonstrates engagement with OSU’s student resources, clubs and organizations
  

Criminal History Check Statement (CHC):

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

Working Conditions/Schedule:

Successful applicants will be required to work weekly hours in this job Monday through Friday. Some occasional weekend work will be required to assist with admissions events. Hours are available during academic breaks, sometimes with additional hours per week. Scheduling is based on individual student availability, and shifts are scheduled around academic obligations.

Participation in paid staff training is a required part of the position. Training for new ambassadors occurs weekly during February through May and is scheduled around academic obligations. All ambassadors are required to attend annual fall training the week prior to fall term beginning. Required training dates are shared with ambassadors well in advance so that staff can prioritize the time and hold their calendars to attend.

Salary Range:

Anticipated Start Date:

2027-02-01

Anticipated End Date: