Floyd's 99 Barbershop is looking for a Total Rewards Specialist to join our team and help support the programs that make Floyd's a great place to work. This role supports the day-to-day administration and continuous improvement of our benefits, compensation, payroll, retirement, and employee reward programs.The Total Rewards Specialist independently manages day-to-day benefits administration and actively participates in the complete payroll cycle for a multi-state workforce. This position ensures accurate and compliant program administration, helps resolve employee and system-related issues, and partners closely with internal teams, benefit carriers, brokers, and other vendors to deliver a positive employee experience.The ideal candidate is detail-oriented, resourceful, organized, and comfortable working independently with limited supervision. This person should be a strong communicator who can manage multiple priorities, maintain confidentiality, and take ownership of their work while providing exceptional support to our employees and leaders.Essential ResponsibilitiesAdminister employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, and voluntary benefits.Own day-to-day benefits administration, including new-hire enrollments, qualifying life events, eligibility changes, terminations, and employee inquiries.Actively participate in the end-to-end payroll process for a multi-state workforce.Lead the annual open enrollment process, including planning, system configuration, testing, employee communications, audits, and vendor coordination.Review payroll preview reports, identify discrepancies, complete payroll audits, and coordinate corrections before payroll is finalized.Reconcile benefit enrollment, carrier billing, and payroll deduction data; research discrepancies and coordinate timely corrections.Serve as the primary liaison among employees, benefit carriers, brokers, retirement-plan providers, payroll providers, and other vendors.Assist with payroll processing and serve as a payroll backup, including reviewing employee changes, timekeeping records, earnings, deductions, and payroll audit reports.Support payroll and benefits year-end activities, audits, reporting, and regulatory filings.Administer retirement-plan processes, including eligibility, contributions, reconciliations, audits, and employee inquiries.Support payroll quarter-end and year-end activities, including W-2 preparation, employee data reviews, reconciliations, and required reporting.Maintain accurate employee information across HRIS, payroll, benefits, and vendor systems.Prepare and analyze benefits, payroll, compensation, and workforce reports.Monitor applicable federal, state, and local requirements and support compliance with benefits, payroll, and employment regulations.Develop and maintain standard operating procedures, employee communications, guides, and training materials.Identify opportunities to improve processes, reduce manual work, strengthen controls, and prevent recurring errors.Respond to employee and manager questions clearly, professionally, and confidentially.Support additional HR programs and projects as assigned.Required QualificationsBachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience.Three or more years of experience in benefits, payroll, HR operations, or total rewards.Hands-on experience administering employee benefit programs and resolving eligibility, enrollment, and deduction issues.Experience supporting or leading an annual open enrollment.Experience reconciling benefit deductions, carrier invoices, or enrollment records.Hands-on payroll processing, payroll support, or payroll-audit experience.Experience working with an HRIS or payroll system such as ADP Workforce Now, Workday, UKG, or a comparable platform.Strong analytical skills and proficiency in Microsoft Excel.High attention to detail and the ability to handle confidential information appropriately.Strong organizational skills and the ability to manage multiple priorities and strict deadlines.Effective written and verbal communication skills.Ability to research issues, identify root causes, and follow them through to resolution.Ability to work independently while collaborating effectively across departments.Preferred QualificationsExperience supporting a multi-state employee population.Experience with ADP Workforce Now and ADP timekeeping systems.Experience administering a 401(k) or other retirement plan.Familiarity with ERISA, ACA, COBRA, HIPAA, FLSA, and applicable state requirements.Experience coordinating with benefit brokers, insurance carriers, retirement-plan providers, payroll providers, and other vendors.Experience supporting payroll and benefits audits and year-end activities.
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