ToRCH Pilot Coordinator

JOB SUMMARY:

The Transformation of Rural Community Health (ToRCH) Pilot Coord leads, tracks, and reports on all phases of the ToRCH program’s strategic priorities, including addressing social determinants of health (SDoH) to improve community health,  developing and maintaining robust community partnerships, and serving on the  program’s leadership board to meet the program’s incentivized goals of improving the  healthcare experience and reducing rates of avoidable hospitalizations and readmissions.

The ToRCH Pilot Coord reports directly to the Director of Population Health.


QUALIFICATIONS:

Education:

Licensure/Certification:

Work Experience:

Contribute to an organizational culture of respect, hope, and personal accountability regarding ToRCH.

Oversees and maintains ToRCH program initiatives aimed at integrating resources and social care supports within rural communities to address the upstream causes of poor health and improve health at the population level.

Allocates and delegates resources to efficiently manage day-to-day program operations, effectively support initiatives, and achieve program milestones. 

Monitors and assesses progress toward program objectives, conducts regular program review, creates status reports for the program leadership team, analyzes data, and troubleshoots problem areas. 

Documents and monitors timelines and deliverables, works to resolve risks, and mitigates barriers. Develops and delivers status reports, requirements documentation and presentations in both formal and informal settings to the program’s leadership board, senior leadership and other key stakeholders. 

Serves as non-voting member of the ToRCH Leadership Board. Efficiently plans and facilitates meetings of key stakeholders, using standard meeting management tools and techniques.

Compiles documentation for submission to accrediting/regulatory agencies as defined by the project.

REQUIRED STAFF COMPETENCIES: 

Demonstrates support for organizational and departmental mission.

Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.

Fosters and promotes teamwork within department and the organization as a whole. 

Works to resolves conflicts constructively and in a timely manner.

Ability to communicate effectively and simply with every customer and co- worker.

Ability to display a positive, courteous and friendly attitude toward all contacts.

Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.

Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.

Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.

Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.

Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.

Perform other duties as assigned.  

WORKING CONDITIONS:

Direct patient, employee, volunteer, and community contact with possible exposure to infections, communicable diseases and blood borne pathogens.

Occasionally subjected to irregular hours.

Subjected to frequent interruptions.

Works indoors in well-lighted and ventilated environment.