Job Summary:
Responsible for handling all aspects of recreational vehicle title processing across multiple states, ensuring accuracy, compliance and timely completion of title-related tasks. Provides superior service in a prompt, courteous, and professional manner.
Primary Responsibilities / Job Duties:
- Manage and process titles for recreational vehicle purchases in multiple states, including paper titles, electronic titles, and lien statements.
- File for duplicate titles when needed and resolve title discrepancies.
- Work closely with dealerships to ensure titles are properly issued and received in timely manner, with First US Bank listed as lienholder.
- Ensure all lien perfections are completed by the dealership and state within required timeframes, and proactively follow up on any missing or delayed filings.
- Handle UCC filings, including initial filings, continuations, and terminations.
- Maintain organized records and ensure compliance with state regulations and company policies.
- Communicate effectively with internal teams, dealerships, and state agencies regarding title status and requirements.
- Manage title processes in non-title holding states, where the title is issued directly to the customer and the lienholder receives a lien statement from the state. Responsible for maintaining these records and properly executing lien releases at the time of payoff.
- Handle incoming calls to assist dealers, vendors, and customers.
- Complies with all applicable laws, regulations, guidelines, processes, and procedures.
- Participates in and complete all required compliance training, including BSA/AML, as well as other internal and external training programs.
- Participates in training new teammates as needed.
- Performs other duties as assigned.
Position Requirements:
- High School diploma or equivalent required.
- Minimum of one year previous Title Clerk experience preferred.
- General knowledge and understanding of finance lending.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Basic computer skills; proficient in Microsoft Office Suite products.
- Ability to work in a fast-paced environment and complete tasks within time limits.
- Ability to work flexible hours, including Saturday, when needed.
- Ability to work cooperatively in a team environment
Working Environment / Physical Demands:
Work is performed in a professional office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. May require the ability to lift files, bend, reach, walk or maneuver around the bank. Must be able to lift up to 25 pounds at times.
Disclaimer:
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.
Federal Contractor - Equal Opportunity Employer M/F/Disabled/Vets