Position Overview
The Auditor I is a key member of the Title Services Group, responsible for processing automotive collateral and title-related paperwork in accordance with state and county requirements. This fast-paced position requires strong attention to detail, effective communication skills, and the ability to consistently meet established service, production, and quality standards.
The ideal candidate is organized, dependable, comfortable managing a high volume of work, and able to research and resolve title-related issues efficiently.
Key Responsibilities
- Manage a high volume of tasks accurately, efficiently, and within established service-level expectations.
- Process automotive title and collateral paperwork in accordance with applicable state and county requirements.
- Sort, organize, validate, complete, execute, and ship documentation according to established procedures.
- Communicate effectively by phone and email with motor vehicle agencies, internal departments, and clients regarding title-related questions and issues.
- Use company proprietary software to conduct research and perform data entry.
- Research, analyze, and resolve problems in a timely and accurate manner.
- Consistently meet established production, quality, and service-level goals.
- Collaborate effectively with team members and other departments.
- Maintain compliance with corporate policies, procedures, and applicable requirements.
- Complete required safety and ergonomic training and follow department guidelines.
- Respond to inquiries via fax and email as needed.
- Perform additional duties and responsibilities as assigned.
- Maintain schedule flexibility based on business needs, including the ability to work overtime when required.
Qualifications & Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Strong written and verbal communication skills.
- Ability to research information, identify issues, and develop timely solutions.
- Comfortable working independently while also contributing to a collaborative team environment.
- Ability to follow detailed procedures and compliance requirements consistently.
- Basic computer proficiency and ability to learn proprietary software and systems.
- Ability to meet established productivity and quality expectations.
Work Schedule
6:00 AM - 2:30 PM PST
Schedule flexibility and overtime may be required based on business needs.