Timeshare Reservationist

Massanutten Resort

Job Summary

Timeshare Reservationist serve as customer service specialist to our Timeshare owners with regards to entitlements and confirming reservations. Reservationists also provide general information about accommodations to our 3rd party guests.

• Excellent verbal and written communication skills
• Strong attention to detail, organizational skills
• Prior customer service experience
• Strong computer knowledge including Microsoft Office and general database applications

Preferred

• Resort/hotel reservations experience and or call center customer service experience
• Bilingual in English and Spanish

Job-Type: Full-Time

Typical Schedule

Days:

Monday through Friday and rotating Saturday 

Hours:

9:00 AM-5:30 PM, Saturday: 9:00 AM–1:00 PM

Compensation

• Pay: $15.00/Hour

Core Responsibilities

• Assist owners over the phone in complete reservation requests
• Assist owners and guests with general accommodation inquiries
• Other duties as assigned by management

Applications accepted until 2:00 PM on Friday, November 6. For more information, contact José Antonio Martínez at 540.289.3143.