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Timekeeping Payroll Analyst

Abbott

  • Illinois
  • 4 days ago

    Highlights

    Serving as the primary owner of the ADP process, the incumbent acts as the first point of contact for timekeeping inquiries, manages requests through Zendesk, researches and resolves discrepancies, performs payroll rules and system testing. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

    Numbers & Facts

    LocationIllinois
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1910
    Websitehttp://www.abbott.com/

    Description

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

         

    JOB DESCRIPTION:


    Working at Abbott


    At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

    • Career development with an international company where you can grow the career you dream of.
    • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
    • An excellent retirement savings plan with high employer contribution
    • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
    • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
    • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

     

    The Opportunity

     

    This position works out of our Abbott Park, IL location within the CHR Corporate Human Resources division. This is an onsite position.  

     

    The Timekeeping Analyst is responsible for the administration, maintenance, and support of the organization’s time and attendance processes within the ADP/Workday Time Management system. This role ensures accurate and timely recording of employee work hours, leave, and attendance data to support payroll processing, compliance, and operational effectiveness. Serving as the primary owner of the ADP process, the incumbent acts as the first point of contact for timekeeping inquiries, manages requests through Zendesk, researches and resolves discrepancies, performs payroll rules and system testing. The role requires a strong understanding of U.S. payroll and timekeeping rules to ensure compliance with wage and hour regulations and accurate payroll outcomes.

     

    What You'll Work On:

     

    • Serve as the primary administrator and subject matter resource for ADP Time Management.
    • Manage and prioritize employee and manager inquiries received through Zendesk and meet established service levels.
    • Monitor, maintain, and audit employee time and attendance records for accuracy and policy compliance.
    • Research and resolve missed punches, pay code issues, schedule variances, leave transactions, and overtime exceptions.
    • Prepare and validate timekeeping data for payroll processing.
    • Apply and validate U.S. payroll and timekeeping rules, including overtime, shift premiums, and pay code usage.
    • Perform system testing and validation for payroll rules, policy updates, system enhancements, and configuration changes.
    • Document testing results and partner with Timekeeping manager and Requirement Analyst to resolve issues.
    • Generate, analyze, and distribute timekeeping reports.
    • Maintain accurate case documentation and resolution notes within Zendesk.
    • Escalate complex system, payroll, or compliance issues to the Timekeeping Supervisor.
    • Identify opportunities for process improvement and increased operational efficiency.
    • Maintain confidentiality of employee information and comply with data privacy requirements.

     

     

    Required Qualifications:

     

    • High school diploma or GED.
    • Two years of experience in timekeeping, payroll, human resources administration, or a related field.
    • Minimum one to two years of ADP Time Management experience.
    • Working knowledge of U.S. payroll and timekeeping practices, including overtime calculations, leave administration, and wage-and-hour compliance.
    • Strong analytical, organizational, customer service, and problem-solving skills.
    • Proficiency with Microsoft Excel and Microsoft Office applications.
    • Ability to manage multiple priorities in a high-volume environment.

     

    Required Qualifications:


    • Associate's degree or higher in Human Resources, Business Administration, Accounting, or related field.
    • Experience in a large, multi-site organization.
    • Knowledge of FLSA and state wage-and-hour regulations.
    • Experience using Zendesk or a similar ticket management system.
    • Experience performing payroll or timekeeping system testing and validation.
    • Experience supporting Payroll, HR, or Shared Services operations through Zendesk.
    • Experience serving as a timekeeping subject matter expert.
    • Bilingual English/Spanish proficiency.

     

    Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

     

    Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

     

    Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter

         

    The base pay for this position is

    $61,300.00 – $122,700.00

    In specific locations, the pay range may vary from the range posted.

         

    JOB FAMILY:

    Accounting & Reporting

         

    DIVISION:

    CHR Corporate Human Resources

            

    LOCATION:

    United States > Abbott Park : AP06B

         

    ADDITIONAL LOCATIONS:

         

    WORK SHIFT:

    Standard

         

    TRAVEL:

    Yes, 5 % of the Time

         

    MEDICAL SURVEILLANCE:

    No

         

    SIGNIFICANT WORK ACTIVITIES:

    Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

         

    Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

         

    EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

         

    EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

    About Company

    At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

    Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

    We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

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