Highlights
You’ll handle escalated support requests, troubleshoot systems and network issues, assist with upgrades and projects, and help keep critical technology running smoothly. Are you an experienced IT professional who enjoys solving complex technical problems and being the go-to resource when Tier I support needs backup?
Numbers & Facts
| Location | Bakersfield, CA |
| Industry | Financial Services |
| Salary | $65,000–$75,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Tier II Technical Support Specialist
Direct Hire | Excellent Benefits | Kern County | No Sponsorship Available | $65,000 - $75,000
Are you an experienced IT professional who enjoys solving complex technical problems and being the go-to resource when Tier I support needs backup? We’re looking for a Tier II Technical Support Specialist to join a growing nonprofit organization in Kern County.
This is a great opportunity for someone who enjoys being hands-on with technology, digging into tougher technical issues, and supporting a broad IT environment. You’ll handle escalated support requests, troubleshoot systems and network issues, assist with upgrades and projects, and help keep critical technology running smoothly.
Why You’ll Want to Join
- Direct-hire opportunity with excellent benefits
- Career advancement and professional development
- Exposure to a broad range of systems and technologies
- Opportunity to participate in IT upgrades and technology projects
- Supportive, collaborative IT and leadership team
- Community involvement and volunteer opportunities
- Positive, employee-focused culture
What You’ll Do
- Provide Tier II technical support for escalated hardware, software, network, and application issues
- Troubleshoot Windows workstations, user accounts, connectivity, printers, peripherals, and other end-user technology
- Support Microsoft technologies, networks, servers, telecommunications, and business applications
- Diagnose and resolve more complex technical issues escalated from Tier I support
- Assist with system upgrades, deployments, implementations, and IT projects
- Support the reliability, performance, and security of systems and technology environments
- Document technical issues, resolutions, and support procedures
- Identify recurring issues and recommend improvements to reduce support needs
- Serve as a knowledgeable technical resource for users and other IT team members
What We’re Looking For
- Experience troubleshooting hardware, software, connectivity, and user-access issues
- Ability to independently investigate and resolve complex technical problems
- Strong communication and customer service skills
- Proactive, dependable, and comfortable working across multiple technical priorities
#LI-EM1 #INOCT2026 #LI-onsite
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
