About the Role:
Our client is looking for a team of hands-on Deployment Support Technicians to join a high-volume laptop staging and deployment project supporting a company acquisition. You'll be part of a team responsible for imaging, configuring, and preparing approximately 2,500 laptops for rollout.
This is a great opportunity for someone who thrives in a fast-moving, production-style IT environment and takes pride in doing consistent, quality work at scale.
What You'll Be Doing:
- Unbox, inventory, and asset-tag laptops in preparation for staging
- Image devices using established deployment tools (SCCM, Intune, or similar MDM/imaging platforms)
- Apply standard OS builds, software packages, and configuration profiles per deployment runbook
- Perform quality checks to confirm each device meets acceptance criteria before shipping or distribution
- Label, package, and organize completed devices for deployment logistics
- Accurately log completed units and flag exceptions or failures to the lead technician
- Maintain a clean, organized staging workspace and adhere to throughput targets
- Communicate clearly with team leads on status, blockers, and daily progress
What We're Looking For
- 2+ years of hands-on IT support or hardware deployment experience
- Familiarity with Windows OS imaging and endpoint configuration
- Experience with deployment tools such as SCCM, Intune, Autopilot, or similar
- Ability to work methodically and maintain accuracy while handling high device volumes
- Comfortable following documented runbooks and escalating when something falls outside the process
- Strong attention to detail
- Team-oriented with clear, professional communication