Third Keyholder

Third Keyholder Job Description

Your Role:

Provides exceptional customer service by greeting customers, assisting with merchandise

selection and location, and efficiently completing sales transactions. Performs additional

responsibilities as needed to support store operations, including assisting the Store Manager with

daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and

ensuring overall store cleanliness and appearance. In absence of Store Manager or Assistant Store

Manager, responsible for opening or closing store, overseeing store conditions and providing

operational assistance.

Principal Duties & Responsibilities:

1. At the direction of the Store Manager, provides guidance to store team members on Family Dollar

operating practices and procedures. Must be able to effectively communicate and explain these

(and other) standards/procedures to team members.

2. Greets, assists and thanks customers in a positive, approachable manner. Answers questions

and resolves customer inquiries and concerns.

3. Handles situations with the best interest of both the customer and Company in mind.

4. Builds average basket transaction and store sales through suggestive selling, advising customers

of promotional items and linking add-on items.

5. Maintains a clean, well-stocked store for customers.

6. Maintains a positive image towards internal customers, external customers and the community.

7. Accurately handles customer funds and processes transactions using the POS system.

8. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers

merchandise from stockroom to store. Stocks shelves and recovers merchandise in the store.

9. Assists the Store Manager in asset protection prevention by maintaining a presence in the store

and providing excellent customer service.

10. Assumes certain responsibilities in absence of the Store Manager or Assistant Store Manager,

including opening and closing duties, providing operational assistance to cashiers, maintaining

record keeping and cash register deposits/receipts

11. Completes all Position Based Training timely.

12. Follows all Company Policies and Procedures.

13. All other duties as assigned.

Position Requirements:

• Availability: Ability to work flexible, schedule to include days, evenings, weekends and holidays.
• May be required to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to

  above shoulder height and adequate fitness level to meet demands of frequent walking, standing,

  stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable

  accommodation.

  Minimum Requirements:

• Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to

  others operational directives (e.g., merchandise schematics, etc).

  Experience: Prefer management experience in retail, grocery or drug store environments

  Your Perks and Benefits:

  We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition

  to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

  We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting

  qualified people of all backgrounds, and makes all employment decisions without regard to any

  protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT,

  NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to

  be considered for employment in certain roles. We are committed to complying with the Americans

  with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with

  disabilities.

  This job specification should not be construed to imply that these requirements are the exclusive

  standards of the position. This is not to be considered a complete list of job duties, which appear in

  the job description for this position, and which may be amended from time to time at our discretion.

  Incumbents will follow any other instructions and perform any other related duties as may be

  required by their supervisor.

  Please note, this job description is not a contract of employment and may be modified to meet

  evolving business needs. Employment is at-will, meaning that either the employee or the company

  may terminate the employment relationship at any time, with or without cause or notice.

  Part time2831 S. Main St.,High Point,North Carolina 27263-197320097Family Dollar