The Pool Model Marketing Server

Grand Sierra Resort and Casino

  • Reno, NV
  • 30+ days ago

    Highlights

    Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc. Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, give order to Bartender, properly garnish and deliver to guest in a timely manner.

    Numbers & Facts

    LocationReno, NV

    Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Primary duties and responsibilities include, but are not limited to, the following:

    • Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
    • Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, give order to Bartender, properly garnish and deliver to guest in a timely manner.
    • Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
    • Maintain proper and adequate set-up of bar on a daily basis, before, after, and during shift.
    • Listen and respond to guest inquiries using a positive, clear speaking voice.
    • Interact with co-workers and guests in a professional and polite manner.
    • Any other duties as assigned within the scope of this position.

    KNOWLEDGE/SKILLS/ABILITIES

    • Provide friendly and personal interaction with guests.
    • Enthusiastically support, actively promote and demonstrate superior guest service in accordance with department and company standards and programs.
    • Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the company and to potential guests.
    • Ability of simple reading, writing, and complex math, and task completion skills is required.
    • Must have the following skills: compiling, coordination, analyzing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
    • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
    • Must be a minimum of 21 years of age.

    EDUCATION and/or EXPERIENCE

    • Minimum one year experience as a cocktail server or restaurant server experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

    CERTIFICATES AND LICENSES

    • Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

    PHYSICAL DEMANDS

    • While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
    • Must be able to lift/carry 10lbs or less frequently and 25lbs or less occasionally.
    • The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
    • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
    • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    WORK ENVIRONMENT

    • Work performed outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts confined areas around computer equipment.
    • Team Member may be around flame/heat generated devices.
    • The noise level in the work environment is usually moderate to loud.
    • Team Member may be exposed to extreme heat/cold, wet and/or humid conditions, vibrations, slippery surfaces, fumes/odor and/or secondhand smoke.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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