The Hill Host/Hostess PT

PENN Entertainment Inc

  • Columbus, OH
  • 30+ days ago

    Highlights

    Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow.

    Numbers & Facts

    LocationColumbus, OH

    Description

    WE LOVE OUR WORK.

    • Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience.
    • Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow.
    • Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time.
    • Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards.
    • Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs.
    • Communicates clearly with service staff regarding seating status, guest needs, and operational priorities.
    • Promotes current casino or property events and provides guests with directions or information as needed.
    • Completes assigned opening and closing duties to ensure readiness for the next shift.
    • Thanks guests, invites them to return, and creates a positive, welcoming departure experience.
    • Performs additional job-related duties as assigned.

    BRING US YOUR BEST.

    • Must be at least 18 years of age.
    • High school diploma or equivalent required.
    • Ability to read, write, speak, and understand English clearly.
    • Excellent guest service, communication, and interpersonal skills.
    • Flexibility to work nights, weekends, holidays, and overtime as business needs require.
    • Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights.
    • Ability to respond to visual and verbal cues and work in confined spaces as required.
    • Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 100 pounds.
    • Must meet professional appearance, grooming, and conduct standards.

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