TFAL(Techno-Functional Analyst Lead) - BA Pega/E&E - Hybrid

Required Qualifications & Experience

• Experience: 15+ years of progressive experience as a Business Systems Analyst, Technical Functional Analyst, or Product Owner in enterprise IT environments.
• Domain Expertise: Mandatory background in government programs, specifically managing Medicaid Eligibility & Enrollment lifecycles.
• Pega Experience: Deep functional knowledge of the Pega platform, including Case Management, Workflows, Decisioning, Routing, and Integration interfaces.
• Scale: Proven track record supporting large-scale, multi-tier enterprise systems with complex regulatory compliance rules.
• Testing & Stabilization: Hands-on experience with defect triage, root cause analysis, SIT, UAT, and hypercare/production stabilization.

Preferred Technical Skills & Certifications

• Pega Certifications: Pega Business Architect (PBA) or Certified System Architect (CSA) is highly preferred.
• Data Tools: Strong proficiency in writing SQL queries and building visual reports in Power BI.