Testing Specialist I

Testing Specialist I

Salary

$15.96 - $19.13 Hourly

Location

Ogden, UT

Job Type

Temporary

Job Number

202500461

Division

Student Services

Department

108440 - Assessment

Opening Date

08/27/2026

Closing Date

9/7/2026 11:59 PM Mountain

• Description
• Benefits
• Questions

Position Summary

PLEASE NOTE THIS IS A TEMPORARY POSITION. THE EMPLOYMENT PERIOD WILL BE FROM SEPTEMBER 2026 TO FEBRUARY 2027.

While this position is being recruited as a temporary assignment, future employment opportunities may become available.

Join Ogden-Weber Technical Colleges Testing Center team and play an important role in supporting student success through our values of Community, Learning, and Integrity. As a Testing Center Specialist, you will be the welcoming face of the Testing Center, greeting and checking in test candidates, verifying identification, and proctoring a variety of exams. In this role, you will provide exceptional customer service while partnering with students, instructors, and College staff to foster a secure, efficient, and courteous testing environment that promotes learning and academic integrity.

Working under the direction of the Testing Center Coordinator, you will help create a positive testing experience while contributing to OTECHs commitment to serving our campus community.

Essential Functions

1. Maintain the integrity and security of testing and the Testing Center by following all security and privacy protocols.

2. Enforce security protocols to prevent cheating, including verifying examinee identity, monitoring for unauthorized materials and preventing communication between examinees.

3. Greet tester, verify ID, provide instructions to students regarding their test, seat candidate and launch test. Proctor test and monitor candidate and testing lab.

4. Maintain the cleanliness of testing area.

5. Operate office equipment.

6. Work with and protect confidential information.

7. Operate electronic mail and messaging systems.

8. Accurately organize and file test materials in both paper and electronic formats.

9. Look up student and other information in the college's Student Information System.

10. Enforce required policies and procedures firmly and courteously.

11. Provide accurate and consistent information in a clear and articulate manner.

12. Provide excellent customer service to all visitors to the testing center.

13. Perform duties with limited supervision.

14. Incumbent shall perform other duties as assigned

Requirements

Education and Experience Required:

1. One (1) year customer service experience required.

2. High school diploma, or equivalent.

3. Proficiency in maintaining a quiet, comfortable, and confidential environment.

4. Proven ability to handle sensitive information with confidentiality and discretion.

5. Demonstrated problem solving, communication, and interpersonal skills.

6. Attention to detail with an ability to organize duties and establish priorities.

7. Demonstrated customer service skills in highly interactive service environments.

8. Ability to work autonomously under pressure, managing multiple client interactions.

9. Proven track record of dependability and maintaining consistent performance.

10. Working knowledge of Microsoft office software applications.

11. Experience working in a testing environment is desirable.

12. Spanish speaking proficiency desirable.

Physical Requirements:

1. Typically, the employee may sit comfortably to perform work; however, there may be some walking, standing, bending, carrying light items, etc. Special physical demands are not required to perform the work.

2. Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

3. Consistent attendance is essential to fulfilling the roles responsibilities and maintaining a productive work environment.

Additional Information

HOURS:

Training hours will vary and be scheduled during regular daytime business hours. Upon successful completion of training, the regular schedule will be Monday through Thursday, 1:00 p.m. to 8:00 p.m.

Position Duration:

This temporary position is anticipated to begin in September 2026 and continue through February 2027.

While this position is being recruited as a temporary assignment, future employment opportunities may become available.

CONDITIONAL OFFER:

A conditional offer of employment will be made pending satisfactory completion of a background investigation.

We are an Equal Opportunity Employer and qualified applicants from all backgrounds are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER

• Tuition Waiver at Ogden Weber Technical College
• Gym Use (on-campus gym facility for employee use)
• Employee Assistance Program
• Professional Development
• 10% discount at the Student Store (Excluding Textbooks)
• Free Cut and Style (Beards included) at the Salon
• 30% Discount on other services offered*

FMLA General Notice:

English - https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Español - https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlasp.pdf

01

ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. As part of the application process, you must upload your resume to your application profile, and all responses to the application and supplemental questions must be fully supported by your resume or work history; responses such as "see resume" or "see previous response" are not acceptable. The information you provide must accurately support your selected answers and may be verified, with documentation required if necessary. You may also be asked to demonstrate your knowledge and skills through a work sample or during an interview. By completing this supplemental questionnaire, you attest that all information provided is honest, accurate, and complete. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in termination of employment.

• Yes, I understand and agree
• No, I do not agree

02

THIS IS A TEMPORARY POSITION. I understand that this position is temporary and that continuation of employment beyond the temporary assignment period (September 2026 - February 2027) is not guaranteed. Are you still interested in being considered for this position?

• Yes
• No

03

How many years of Customer Service experience do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years experience
• 3 years but less than 4 years experience
• 4 years but less than 5 years experience
• 5 years but less than 6 years experience
• 6 or more years of experience

04

Which statement below best describes the highest level of education you have completed?

• None
• High school graduate, diploma or the equivalent (GED)
• Certification
• Associate degree
• Bachelors degree
• Masters degree
• Doctorate degree

05

Do you have experience working in a testing environment?

• Yes
• No

06

Which of the following describes your highest level of Microsoft Office (Microsoft word, Excel, PowerPoint, Outlook, SharePoint) proficiency?

• I do not have enough skills to meet the definition of Basic level below.
• Basic - can create, edit, and save documents
• Intermediate - can use formulas, create presentations, manage calendars
• Advanced - can create templates, pivot tables, manage shared resources
• Expert - can train others, troubleshoot, and manage team workflows

07

Are you fluent in both Spanish and English?

• Yes
• No

Required Question

Employer Ogden-Weber Technical College

Address 200 N Washington Blvd

Ogden, Utah, 84404

Phone (801) 627-8416

(801) 627-8406

Website http://www.otech.edu