Testing Center Coordinator / CSS Office Coordinator

EVANGEL UNIVERSITY

JOB DESCRIPTION

Testing Center Coordinator / Office Coordinator

Department: Center for Student Success

Job Status: Full-time/Staff/ (10 month/42-week)

Work Schedule: Monday - Friday

Reports to: Director of the Center for Student Success

Amount of Travel Required: As needed (minimal)

Positions Supervised: Student Workers

PURPOSE: Oversee the daily operations of the Testing Center, including ensuring security of exams; Supervise the student employees of the Testing Center; serve as initial contact in the department to determine what assistance is needed; Maintain departmental budget and records; Hire and supervise student staff; Assist full-time staff and faculty; Maintain calendars; Assist in all areas to provide excellent service to students, parents, employers, faculty and staff.

RESPONSIBILITIES:

• Maintaining the Testing Center as the primary location for testing services on campus

• Administering exams and instructions to students

• Administering exams to students that are not taking traditional undergraduate exams (I.e., DSST, CPCE, etc.)

• Ensuring security and confidentiality on all aspects of the exam administration process (acquisition, storage, proctoring, delivery, etc.)

• Maintaining a professional atmosphere in the Testing Center

• Coordinating with faculty for the timely delivery of exams

• Researching best practices and potential updates to the Testing Center and its services

• Updating current handbooks and guidelines for students and faculty

• Maintaining accurate records of the usage of the Testing Center services via Excel and Access

• Manage the front office, greet and provide information and assistance to students, parents, employers, faculty, staff and guests.

• Exercise sound judgement in addressing student questions and concerns related to all areas of Student Success (Academic Support, Career Services, Honors, Retention, and Strengths).

• Manage department budgets

• Assist in calculating, monitoring and maintaining the CSS budget, budget files, revenues and expenditures.

• Prepare and process check requisitions, journal entries, pre and post travel forms, and invoices for payment; and review credit card purchases through the online banking website.

• Assist in preparing proposed budget for the next fiscal year.

• Assist Valor Scholars Coordinator as needed

• Maintain accurate minutes for VSA Committee meetings

• Coordinate logistics and serve as co-host for VSA events

• Perform audit of student records each semester to ensure criterion are met for VSA program

• Schedule appointments and actively maintain calendars for all aspects of departmental involvement (minimum of eight calendars), including:

• Full-time faculty and staff calendars o Student-staff scheduling

• Testing Center appointments

• Plan, organize, and execute departmental functions and events.

• Make event scheduling reservations through EMS for the Center for Student Success, and EU Scholars program.

• Supervise 14+ student staff (includes work-study and tutors).

• Organize and delegate projects and tasks.

• Approve hours bi-weekly on ADP.

• Serve as a liaison between Evangel and Gallup to update annual contract, troubleshoot questions/issues with website, etc.

• Manage departmental projects as needed

• Maintain departmental records, including student files, usage statistics, and other pertinent records

• Perform routine office management functions including:

• Handle administrative details, requiring initiative and sound judgement.

• Oversee maintenance of office computers and printers and arranging for repair or services when needed.

• Input course schedules for spring, summer, and fall terms in CAMS.

• Approve requests and maintain the department conference room schedule through EMS and Microsoft Outlook Calendar.

• Maintain office supplies: inventory, order, etc.

• Use computer and online programs for office organization and administration: including Microsoft Office, CAMS, ADP, EMS, Course Commons, the Hub, Setmore, College Central, StrengthsQuest Operating Software, Canva, etc.

• Complete other duties as requested by department chair.

POSITION QUALIFICATIONS:

• Active Christian faith, disciplined life, and support for the beliefs of the Assemblies of God and Evangel University.
• Understanding and appreciation of the liberal arts.
• Excellent oral and written communication skills.
• A pleasant personality with strong customer service skills and the ability to relate well and interact appropriately with faculty, staff, students, parents, alumni and employers.
• Ability to handle personal and confidential information with integrity.
• Able to plan strategically and resolve issues.
• Able to coordinate student staff (work-study and campus employment/tutors).
• Extensive use of MS Office computer programs (Outlook, Word, Excel, Publisher, and PowerPoint).
• Experience in using the computer programs listed above with accuracy and speed.
• Must be self-motivated and able to take initiative and work independently on tasks.
• Excellent organizational skills
• Detail-oriented with the ability to prioritize among multiple tasks.
• Basic knowledge of bookkeeping.
• Excellent spelling, punctuation, and grammar skills.
• Willingness to maintain a professional demeanor and punctual and consistent attendance.

EDUCATIONAL QUALIFICATIONS:

• High School diploma with some college experience.

MACHINES, TOOLS AND EQUIPMENT USED:

• Personal Computer Software applications: Microsoft Word, Excel, PowerPoint, Canvas, LanSchool, etc.
• Employee Portal & CAMS
• Printer and scanner