Testing Center Assistant H-491

Posting Details

Position Information

Working Title Testing Center Assistant H-491 Role Title Education Support Assistant Position Number H-491 FLSA Non Exempt Appointment Type Part Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement Designated Personnel Yes Responsible Employee

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement

This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest No If Statement of Economic Interest, please paste statement

This position does NOT require a Statement of Personal Economic Interest.

Is this a restricted position subject to availability of funding? No If Restricted Position, please paste statement Departmental Objective

The objective of the Office of Accessibility Care Team Support is to ensure equal access to the university's educational programs, services, and activities by providing reasonable accommodations, support services, and resources that promote an inclusive and accessible learning environment.

Purpose of the Position

The Testing Center Assistant (TCA) will support the overall operations and core testing functions of the CNU Student Testing Center with a focus on "Students First" philosophy. This position will require effective communication skills, especially when proctoring exams, collecting testing materials, and problem-solving typical issues that can arise. The TCA will ensure privacy of testing services while upholding the integrity of the testing center and ensuring students can take exams in a distraction-free environment.

Knowledge, Skills, and Abilities Related to Position

• Excellent customer service in a fast-paced environment
• Basic knowledge of computer operations, with experience using word processing software and spreadsheet applications
• Ability to multi-task, be detail-oriented, and maintain privacy
• Strong communication skills, both oral and written
• Commitment to support unique student needs and deliver appropriate accommodations for student success
• Ability to work independently, as well as to collaborate with others
• Ability to work with schedule that may be adjusted during peak academic testing periods to meet operational needs

Education, Experience, Licensure, Certification Required

Education:

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience:

• Experience with customer service

Additional Consideration(s)

Experience:

• Experience in an educational setting, preferably higher education
• Experience in a formal testing environment
• Experience working with students who have disabilities
• Knowledge of Section 504 of the Rehabilitation Act of 1973, the ADA of 2008, the Family Educational Rights and Privacy Act (FERPA), and other appropriate laws

Role Code 29141 Salary Information Salary $16.26 to $20.32 an hour, Commensurate with Education and Experience CNU Information Conditions of Employment

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program.

Is this position telework eligible? No Telework Eligibility Disclaimer

Physical Demands and Activities

Light Lifting (less than 20 lbs.) Marginal Moderate Lifting (20-50 lbs.) Non-Applicable Heavy Lifting (more than 50 lbs.) Non-Applicable Pushing/Pulling Marginal Standing Essential Sitting Essential Bending Essential Walking Essential Climbing Marginal Reaching Marginal Repetitive Motion Marginal List other physical requirements

Emotional Demands

Fast Pace Essential Average Pace Marginal Multiple Priorities Essential Intense Customer Interaction Essential Multiple Stimuli Essential Frequent Changes Essential

Mental/Sensory Demands

Memory Essential Reasoning Essential Hearing Essential Reading Essential Analyzing Essential Logic Essential Verbal Communication Essential Written Communication Essential List other mental/sensory requirements

Posting Detail Information

Posting Number Number of Vacancies 1 Posting Date 08/17/2026 Closing Date 09/01/2026 Open Until Filled No Special Instructions to Applicants

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/21142 Advertising Text EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.

To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.

Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became effective March 1, 2024.

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • In the last 6 months, have you been employed at Christopher Newport University in a full time position?

• Yes

• No

• • Have you retired from a VRS covered position?

• Yes

• No

• Would you like to be considered for the Alternative Hiring Process (AHP)?

• Yes

• No

• If you would like to be considered for the Alternative Hiring Process (AHP), did you provide your AHP Letter?

• Yes

• No

• • Are you a high school graduate, or do you have equivalent education/experience that equates to a high school diploma?

• Yes

• No

• • Do you have experience with customer service work?

• Yes

• No

Documents Needed To Apply

Required Documents

Optional Documents

• Resume
• Cover Letter
• Other Application Materials
• DD214
• Other Application Materials #2
• Contact Information for at Least Three References
• Yellow Layoff Form
• Blue Layoff Card
• AHP Letter