Testing and Assistive Technology Coordinator

Testing and Assistive Technology Coordinator

Location

St. Davids

Job Type

Full-Time

Job Number

1158

Department

Center for Teaching, Learning & Technology

Opening Date

08/10/2026

• Description
• Benefits

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.

Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.

Position Description

The Testing and Assistive Technology Coordinator, reporting to the Director of the Office of Disability and Access (ODA), manages the ODA's Testing Center and provides oversight of assistive technology for students with disabilities. The coordinator will manage the Testing Center, including the receipt and delivery of exams, monitoring the testing environment, supervising student proctors and implementing testing accommodations. The coordinator will provide support using assistive technology to ensure that students with disabilities have equal access to the University's academic environments. The coordinator will evaluate, procure, implement, and train students on assistive technology solutions. The coordinator serves as a campus consultant on digital accessibility. The Testing and Assistive Technology Coordinator position serves students in traditional undergraduate degree programs, graduate programs and flex programs.

Position Responsibilities

1. Testing Responsibilities:

• Responsible for all aspects of daily operation of the Testing Center ensuring that it has adequate supplies and equipment to effectively run while providing the necessary conditions to meet students accommodations and maintain academic integrity
• Ongoing recruitment, selection, training, and supervision of testing proctors for the Testing Center during the academic year
• Implementation and oversight of WCOnline to set up testing appointments for students in traditional undergraduate degree programs
• Ongoing communication with faculty regarding the delivery and return of testing materials
• Coordinates, proctors, and implements testing accommodations for undergraduate students approved for disability accommodations
• Coordinates and proctors exams for undergraduate students who have missed their scheduled course exam time
• Provides ongoing monitoring of the Testing Center to ensure academic honesty and integrity
• Possesses a keen awareness of special education strategies appropriate for supporting students with disabilities including how to restate questions, define non tested vocabulary, and implement de-escalation strategies
• Completes Testing Center Incident Reports for academic dishonesty events

2. Assistive Technology Responsibilities:

• Provides one-on-one and group training for students on specialized software and hardware (e.g., screen readers, text-to-speech, speech-to-text, note-taking technologies).
• Monitors and tracks student progress with assigned technology, providing ongoing technical support and troubleshooting throughout the academic year.
• Oversees the conversion of academic materials (textbooks, articles, exams, PDFs) into accessible formats such as E-text, audio, large print, or Braille.
• Ensures timely delivery of alternative formats to students prior to or at the start of the academic term.
• Supports ODA's partnership with faculty and the Center for Teaching, Learning, and Technology (CTLT) to proactively design accessible course materials and navigate accessibility features within Eastern's Learning Management System, Brightspace.
• Supports ODA's delivery of workshops to the campus community on Universal Design for Learning (UDL), digital accessibility standards (WCAG 2.1-2.2), and Assistive Technology awareness.
• Manages the Office of Disability and Access' Assistive Technology Resources, including the inventory, maintenance, and upgrading of software licenses and hardware.
• Researches emerging trends in assistive technology and recommend strategic institutional purchases.
• Maintains accurate records of student technology usage and alternative format requests in compliance with FERPA and institutional policies.

3. Other Responsibilities:

• Attends ODA staff meetings
• Attends professional development activities relating to testing and assistive technology
• Remains knowledgeable about best practices in the field and implements changes to facilities and procedures when necessary to meet best practice standards
• Prepares weekly, monthly, and annual reports as requested

Qualifications

• A Bachelors degree
• Experience in higher education and/or work with high school or college students
• Excellent written and oral communication skills
• Sensitivity to the needs of developmental students, first-generation college students, and students with physical and learning disabilities is essential.
• Ability to develop and maintain databases and spreadsheets.
• Knowledge of AT software/hardware such as NVDA, Genio, Speechify, Livescribe smartpens, etc.
• General knowledge of Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and WCAG guidelines.
• Proficient technology skills, including Google Suite
• Strong troubleshooting skills for both software glitches and complex accessibility barriers.
• Excellent customer service skills.
• Excellent time management skills and strong ability to prioritize and multitask.
• Exhibits a strong commitment to the University Mission: Eastern University is a diverse, Christ-centered community preparing graduates to impact the world through faith, reason, and justice.

About Eastern University

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.

Background Checks

Standard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.

Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances:

1) Affidavit;

2) FBI Criminal Record Check;

3) Pennsylvania Department of Human Services Child Abuse History Clearance and;

4) Pennsylvania State Police Criminal Record Check.

In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have "direct contact with children" must complete the background check process prior to employment. Results must be submitted within ten days of receipt.

Description Disclaimer

This description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.

For all positions: Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Statement of Non-Discrimination

Eastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.

We offer a complete benefits package to full-time faculty and staff including healthcare coverage, retirement plan contributions, flexible spending and health savings accounts, life insurance, long-term and short-term disability, tuition remission and tuition exchange participation as well as an extensive holiday, summer hours and paid time off leave schedule.

Part-time Regular staff who are scheduled 30-36 hours per week over the course of a year, receive a full benefit package based on their part-time scheduled hours. Healthcare coverage is based on the ACA medical coverage guidelines. Affiliate faculty receive a benefit package as outlined with their covenant. Adjunct faculty may be eligible for medical coverage under the ACA after an annual one year lookback review.

Part-time staff who are scheduled to work less than 30 hours per week schedule are eligible for employer contribution towards the retirement plan after one year of employment. Eligibility rules apply. Adjunct faculty may make employee deferral contributions towards the retirement plan.

Part-Time Graduate Assistant Coaches are eligible for participation in the Tuition Remission Coaches Program.

Temporary, Contractors and Seasonal Employees: Individuals in this status are scheduled on an as-needed-basis and are not eligible for participation in the University's benefits programs.

Detailed information regarding our benefits program and eligibility is provided once hired or you can contact Human Resources with any questions.

Employer Eastern University

Address 1300 Eagle Road

St. Davids, Pennsylvania, 19087

Phone 610-341-5986

Website http://www.eastern.edu