Test Content Services Specialist

The Test Content Specialist supports the review, validation, and quality assurance of digital content during system transitions and platform updates. This role is responsible for identifying and correcting content issues, performing quality checks, and ensuring content is accurate and ready for use. The position requires strong attention to detail, proficiency in Microsoft Excel, and the ability to document findings and collaborate with internal teams. This is a full-time, temporary remote position within the United States.

Key Responsibilities

• Review and validate migrated content to ensure accuracy and completeness.
• Use Excel and internal tools to identify and troubleshoot data, content, and configuration issues.
• Implement approved corrections and verify updates are reflected accurately.
• Conduct quality assurance reviews and testing prior to release.
• Identify, document, track, and escalate issues as needed.
• Maintain clear records of completed work, updates, and outstanding items.
• Collaborate with cross-functional teams to support content transition projects.
• Ensure work is completed according to established timelines, procedures, and quality standards.

Qualifications

• Bachelor's degree preferred.
• 1+ year of experience in content management, quality assurance, data management, operations support, or a related field.
• Strong proficiency with Microsoft Excel and other Microsoft Office applications.
• Excellent attention to detail and ability to follow established processes and workflows.
• Strong written, verbal, and proofreading skills.
• Ability to analyze issues, identify patterns, and recommend practical solutions.
• Ability to manage multiple priorities while maintaining accuracy and quality.
• Comfortable working independently in a remote environment and collaborating with team members.
• Experience with Jira is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.