Territory Associate Relations Manager (Houston & Dallas)

Position Purpose:

The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.

Key Responsibilities:

• Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
• Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
• Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
• Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
• Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
• Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
• Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
• Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
• Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
• Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
• Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency

Direct Manager/Direct Reports:

• Reports to Division Director of Associate Relations

Travel Requirements:

• Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule

Preferred Qualifications:

• Advanced degree in law, employee relations, or human resources
• Multi-site (50-plus locations) and experience with 10,000 associates
• 8 years experience in employment law, employee relations or human resources is preferred
• PHR or SPHR or equivalent certification
• Ability to work a flexible schedule

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 6

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Ensures Superior Service

• Analyzes the Business

• Ensures Process & Operational Consistency

• Builds Relationships

• Leverages Partnerships

• Demonstrates Seasoned Judgment

• Communicates Effectively

• Labor and Employment Law Expertise

• Labor Relations Expertise

• Consultative Skills

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

$0.00 - $0.00

• Work Location

• Work Location

Multisite - Associates in a multisite role support their team across multiple locations within a designated area or region. This field-based position include travel to various sites, such as company facilities, nearby retail stores, or customer homes within a specific city or state.

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Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

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