Job Summary & Scope:
Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue.
Key Accountabilities:
- Drive the sale of service programs, to meet/exceed sales and margin goals.
- Use existing customer base and new lead information to develop and increase the sales of service offerings.
- Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.
- Track and manage sales opportunities from lead to finalization of service contracts.
- Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
- Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
- Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
- Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.
- Ensure a strategic, "One Peak" mindset – managing accounts and business priorities.
- Work closely with various Sales Leadership.
- Establish and maintain good business relations with customers and external contacts, including our partner community.
- Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.
Education + Experience + Key Traits:
- Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Competencies: Sales Management, organizational development skills and competencies.
- AIDC sales experience is highly desired.
Typical Performance Targets:
- Service Delivery: Sustained, measured excellence in project & process delivery.
- Cost To Serve: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
- Innovation: Step changed delivery in safety, quality, and/or cost.
Language Skills:
- Primary language used in daily operations is English.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
Supervision:
- Role is not responsible for supervising direct or indirect reports.
Decision Making + Reasoning:
- Able to take accountability and responsibility for business target delivery and decision making.
Mathematical Skills:
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
- Define problems, collect data, establish facts, and draw valid conclusions.
- Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to follow detailed instructions and utilize existing resources to solve problems.
Working Relationships:
- Peak Senior Management Team.
- Key Customer Sr. Leadership.
- Key Vendor Sr. Leadership.
Computer Skills:
- To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.
- CRM skills required.