Temporary Social Services Assistant

Temporary Social Services Assistant

Salary

$19.77 Hourly

Location

Moreno Valley

Job Type

Temporary

Job Number

26-57726-01DM

Department

Dept. of Public Social Services

Division

CFTM Facilitator

Opening Date

10/06/2026

Closing Date

10/9/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The County of Riverside's Human Resources Temporary Assignment Program (TAP) is currently recruiting for a Temporary Social Services Assistant position located in Moreno Valley.

The Social Services Assistant, provides routine support to professional staff and/or social workers in their case management, which may include, the coordination of social services programs, social services applicants and/or recipients, and outreach services and activities to community members; acts as a liaison between the client, County departments as assigned, and community groups and agencies; and performs other related work as required.

This entry-level position in the social worker class series performs and reports to an appropriate supervisory or management level job class. Depending on area of assignment the selected candidate is responsible for providing routine social services and resource referral duties, supportive counseling, placement services, observation services of clients, and basic assessment and training. The Social Services Assistant may be assigned a variety of routine investigative duties, including, but not limited to obtaining information to identify and locate missing/absent parents. The Social Services Assistant supports professional staff and/or outreach efforts and activities, which do not require the same level of expertise of a professional social worker.

Meet the team:

https://rivcodpss.org

About Tap:

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

Click here to learn more about TAP: https://rc-hr.com/temporary-medical-assignment-program-tapmap

TAP Benefits: https://rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdf

EXAMPLES OF ESSENTIAL DUTIES

• Make home visits to assess client family environment, including, but not limited to, determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources.
• Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties.
• Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, CalFresh, vouchers, restraining orders); advocate for clients in securing services, provide encouragement and support to clients in attaining, preserving, and following through on services.
• Assist clients in recognizing and correcting home, family, and social conditions contributing to problems; instruct clients on appropriate methods of home management, basic health, and nutrition needs; provide supportive counseling to clients.
• Assist clients in developing appropriate parenting skills, job skills and daily living skills; assist clients to resolve training barriers; teach age-appropriate responses to youth; support clients efforts in dealing with youth, including those with medical and/or emotional problems; interact with clients to gather data on progress in learning and performing basic skills.
• Act as liaison between professional staff and clients through clarifying instructions and providing information on basic social services, County programs, and available community resources; act as liaison between County departments and agencies, organizations, community groups and individuals.
• Assist clients in arranging for transportation to obtain County services and/or attend required service appointments, etc. (e.g., mandated Court ordered services, including but not limited to, drug testing, medical, therapy), transport clients and/or youth in accordance with all California safety regulations, including the use of age-appropriate mandated safety equipment and managing assistive equipment (e.g., wheelchair, walker) for elderly or disabled clients; assist social worker in the placement of clients who are unable to care for themselves in an appropriate care or treatment facility.
• Supervise and support youth while awaiting placement; gather and inventory belongings, including medications and deliver during placement transitions; supervise youth during visitation with parents, siblings, family members, court hearings, therapy appointments, etc., in accordance with safety regulations protecting the youth, social services workers, and members of the public; document and provide feedback on the quality of the visitation.
• Write reports on client statuses, searches conducted on locating missing/absent parents/guardians for custody proceedings, and other case management related reports; prepare correspondences under the review of professional staff; maintain current electronic records of client visitation, client statuses, and other tracking and/or documentation as required in the centralized database; acts as an interpreter for non-English speaking clients when applicable.

MINIMUM QUALIFICATIONS

OPTION I

Experience: Six months as a Community Services Assistant in any Riverside County department.

OPTION II

Experience: One year experience performing client directed services in either a social service, healthcare, mental health, or non-county (public or private) agency and/or organization.

OPTION III

Education: Completion of 15 semester or 24 quarter units from an accredited college or university preferably with course work in psychology, sociology, social welfare, social/human services, other behavioral sciences, or a related field to the assignment.

ALL OPTIONS

Knowledge of: Basic public social service programs at the state and local level; basic principles of public assistance policies, laws, rules, and regulations governing public social services agencies; current issues, in the field of social services; behavioral patterns of the disadvantaged; cultural and ethnic attitudes towards community and social services; basic principles of interviewing and problem-solving methods.

Ability to: Work effectively with a wide variety of agencies, organizations, and individuals; interview, evaluate clients and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor clients progress toward established goals; understand and evaluate basic psychological, cultural, and social factors affecting behavioral patterns; explain department procedures;, interpret agency programs and policies to clients, agencies, and organizations; read and interpret information obtained from computers, microfilms, and written documents; obtain information in a non-intrusive but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds.

SUPPLEMENTAL INFORMATION

Other Requirements

License: Possession of a valid California Drivers License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel. Mileage reimbursement is available when using a personal vehicle for County business.

Whats Next?Open to All ApplicantsThis recruitment is open to all applicants

For questions regarding this requirement:Please contact Dawn Martin at 951-955-0643 or at DawMartin@rivco.org. For general inquiries, please allow up to 2 business days to receive a response.

Based on the number of applications received this posting may close early with or without notice

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: SEI

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.

Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

Are you currently 18 years of age or older?

• Yes
• No

02

Do you possess a high school diploma, G.E.D. equivalency or high school proficiency certificate?

• Yes
• No

03

Are you legally authorized to work in the United States under federal law?

• Yes
• No
• I am in the process of obtaining authorization.

04

Do you have six months of experience as a Community Services Assistant in any Riverside County department?

• Yes
• No

05

How many years of experience do you have performing client directed services in either a social service, healthcare, mental health agency or non-county (public or private) agency and/or organization?

• No Experience
• Less than 6 months
• 6 months or more, less than 1 year
• 1 year, but less than 2 years
• 2 years, but less than 3 years
• 3 years, but less than 4 years

06

How many years of experience do you have providing/volunteering within a community outreach setting?

• No Experience
• Less than 6 months
• 6 months or more, less than 1 year
• 1 year, but less than 2 years
• 2 years, but less than 3 years
• 3 years, but less than 4 years

07

Have you completed 15 semester or 24 quarter units of education or more from an accredited college or university preferably with course work in psychology, sociology, social welfare, social/human services, other behavioral sciences, or a related field to the assignment.

• Yes
• No

08

I understand that I must submit a copy of my college transcripts.

• Yes
• No

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com