Computer Software, Customer Support/Service, Data Entry, Environmental Management, Hazard Analysis, Office Equipment, Operations Management, PC (Personal Computer) Systems, Physical Demands, Point of Sale (POS) Software, Presentation/Verbal Skills, Pricing, Public/Media/Press/Analyst Relations, Reporting Skills, Resolve Customer Issues, Training/Teaching, Waste Disposal
Job Description:
THIS POSITION IS ON CALL -FLEXIBILE SCHEDULE WITH SATURDAY AVAILABILITY IS REQUIRED
JOB SUMMARY
Weighs vehicles and charges and collects appropriate payment of fees.
MINIMUM QUALIFICATIONS
Six (6) months of experience in a closely related field emphasizing card and cash handling, balancing, and customer service.
Preference for experience with point-of-sale software.
ESSENTIAL FUNCTIONS
- Uses scale and ticketing system to weigh incoming loads and charge customers appropriately.
- Identifies hazardous, unauthorized, or unacceptable waste. Monitors radiation detectors for high readings.
- Coordinates activities with Environmental Manager and Inspectors to admit only permissible materials.
- Prepares daily cash reports.
- Prepares daily reports for inbound and outbound customer traffic.
- Performs accurate cash handling duties.
- Directs vehicles to scales to expedite the flow of traffic.
- Answers customer inquiries and provides information related to landfill operations and various types of waste.
- Provides instruction to customers on proper disposal of various waste materials.
- Performs data entry duties to maintain vehicle and document files related to customer accounts.
- Assists with ensuring safe and efficient operation of the scales.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
- Computer software related to job-specific duties
- General business transactions
- Cash register and cash drawer operations, including change-making
- Customer service and public relations
- Directing traffic/flagging
Skills and Abilities to:
- Operate a personal computer, general office equipment, 2-way radios, telephones, and point of sale software
- Work cooperatively, courteously, and positively with co-workers and the public
- Maintain productivity and accuracy during high traffic conditions
- Communicate and follow verbal and written instructions
- Accurately calculate weight and pricing costs in event of electronic scale and software failure
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work in a climate-controlled scale house with dust, noise, and vehicles fumes.
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