Our client, a Retail Pharmacy company, is looking for a Temporary Remote Customer Service Representative for their Remote location.
Responsibilities:
- Support customer service operations in a high-volume remote environment
- Handle customer interactions professionally and efficiently
- Follow established processes, policies, and workflow expectations
- Maintain quality, accuracy, and productivity standards throughout the assignment
- Participate fully in training and apply new information quickly
- Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
Requirements:
- Confirmation of a typing test showing at least 45 words per minute with 95% accuracy
- Confirmation of your internet speed with your submission
- Must demonstrate keyboarding skills of at least 45 WPM with 95% accuracy
- Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps.
- Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
- Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours.
- All equipment will be provided
- Candidates must maintain a professional work environment that supports focus and productivity throughout the workday
- Attendance is critical to success in this assignment.
- Team members will be expected to follow the attendance policy, and time off during the contract period is strongly discouraged due to seasonal business demands.
- Any known needs should be discussed during the interview.
- High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities