Temporary Remote Customer Service Representative

ICONMA, LLC

  • Remote, RI
  • 14 days ago
  • Remote
  • $15.15–$19.99 Per Hour

Highlights

Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours. Work assigned schedules reliably and contribute to team coverage during peak seasonal volume.

Numbers & Facts

LocationRemote, RI (
Remote
)
Salary$15.15–$19.99 Per Hour

Description

Our client, a Retail Pharmacy company, is looking for a Temporary Remote Customer Service Representative for their Remote location.
 
Responsibilities:
  • Support customer service operations in a high-volume remote environment
  • Handle customer interactions professionally and efficiently
  • Follow established processes, policies, and workflow expectations
  • Maintain quality, accuracy, and productivity standards throughout the assignment
  • Participate fully in training and apply new information quickly
  • Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
 
Requirements:
  • Confirmation of a typing test showing at least 45 words per minute with 95% accuracy
  • Confirmation of your internet speed with your submission
  • Must demonstrate keyboarding skills of at least 45 WPM with 95% accuracy
  • Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps.
  • Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
  • Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours.
  • All equipment will be provided
  • Candidates must maintain a professional work environment that supports focus and productivity throughout the workday
  • Attendance is critical to success in this assignment.
  • Team members will be expected to follow the attendance policy, and time off during the contract period is strongly discouraged due to seasonal business demands. 
  • Any known needs should be discussed during the interview.
  • High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.
 
Why Should You Apply?

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