Temporary Patient Service Representative

Job description:

We are seeking a professional and detail oriented individual to join our client's healthcare practice in a long-term temporary administrative patient service assignment, running from mid-October through February 1st, 2027.

Position Details:

• Full-Time Monday through Friday, 8:30am-5:00pm (40 hours per week)
• 100% on-site in downtown Portland with free on-site parking

Essential Duties:

• Greets each patient as they enter the practice in a professional, caring manner and is warm in welcoming patients and vendors.
• Performs patient check-in/check-out process with all patients. Reviews patient chart to determine what registration information is needed from the patient at time of check-in. Ensures patient records are accurate and up-to-date including patient name, address, date of injury, payer information, etc. by verifying existing information or entering updated data into the computer system.
• Performs insurance verification as appropriate to ensure accurate billing to appropriate insurance for patient encounter(s).
• Collects copays and outstanding balances at the time of service. Completes daily payment reconciliation.
• Scans medical documentation into electronic health record or other document imaging system(s) as needed.
• Maintain open communication with clinical staff to minimize interruptions to the providers’ schedules.

Experience:

• Prior administrative healthcare experience is desired
• Prior experience in office administration and customer service is required
• Professional and compassionate attitude to assist patients of the practice
• Proficiency with Microsoft Office Suite
• Strong communication and multitasking abilities