Temporary - Order Management Clerk

Order Management Clerk

We’re looking for a highly organized, Order Management Clerk to join our team on a temporary basis. We anticipate needing this role for the next 3 months and will revisit the need on a rolling basis. This is a critical role responsible for entering purchase orders, submitting them to our vendors, tracking status and providing updates to the team.

While this role interacts with vendors and must bring with them a positive and professional attitude and demeanor with excellent written communication skills. This role reports to and directly supports our Customer Service Supervisor. They rely on this role for accurate, timely, and helpful support for our team. If you’re energized by solving problems, taking initiative, and keeping things moving forward without being asked, we want to hear from you.

Hours & Work Location

This is an in-person role, based in our office in Elliston, VA. This role is expected to work up to 24 hours per week during our peak hours (such as 10AM to 2PM).

What You'll Do:

• Enter customer purchase orders into QuickBooks and ensure all order details are clear, accurate, and complete
• Coordinate with internal teams such to align on timelines and requirements
• Monitor order schedules and provide proactive updates on shipping status, trends, delays, or issues
• Troubleshoot order discrepancies and help facilitate fast resolution with internal stakeholders
• Ensure all actions taken support the smooth execution of the procurement process
  
  

Who You Are:

• Detail-oriented and skilled in managing multiple priorities at once
• Inquisitive and service-oriented
• Able to communicate clearly across functions and roles
• Motivated by problem-solving and keeping things on track
• Experienced with purchasing, customer service, order management or inside sales support
• Enjoy employing data entry, accuracy, and detail-oriented skills to tasks while also exercising your social muscles
• Comfortable working in QuickBooks or a similar system
• General knowledge of supply chain operations and fulfillment best practices

Nice to Have: Familiarity with capital projects, BOM-based purchasing, or progress billing processes

Why Join Us?

• Collaborative, fast-paced environment where your contributions have a direct impact
• Growing company in a niche market focused on environmental protection
• Friendly and fun atmosphere where you are treated as an individual