Temporary Front Administrator / New Patient Coordinator

About the role

Silver Lake Dental is looking for a friendly, organized, and Experienced, Front Administrator to cover an employee's leave. This is a temporary position expected to run approximately Mid/End of November through Mid/End of February. You'll be the first face and voice of our practice, helping patients feel welcome and keeping the front office running smoothly. We are looking for someone with experience in a dental setting.

What you'll do

• Greet patients, check them in and out, and answer phones with warmth and professionalism
• Schedule and confirm appointments and manage the daily schedule
• Collect payments, explain treatment estimates, and process insurance information
• Verify insurance benefits and submit or follow up on claims
• Manage new patient paperwork and request records as needed
• Send recalls and reminders and keep patient records accurate and up to date
• Support the clinical team and help with general office tasks
• Ensure new patient records are complete before their arrival and welcome them to the practice in a warm, professional manner

What we're looking for

• Previous front desk, customer service, or administrative experience in a dental setting
• Comfort with computers and the ability to learn practice management software quickly (we are a Dentrix practice and use RevenueWell for communication)
• Clear, kind communication with patients and coworkers
• Strong organization and the ability to multitask in a busy environment
• Dependability: you'll be stepping into a role the team counts on
• Familiarity with dental insurance and billing is a plus

Schedule

Monday through Thursday, with arrival between 7:15-7:30 am until 5:15-5:30. We have a daily huddle promptly at 7:45 am and see patients from 8:00 am until 5:00 pm. We break from 12- 1 pm for lunch.

Pay

$23-25 per hour, depending on experience. Due to this being a temporary position, no benefits are included. You would be included in our daily and monthly comission/bonus program.

Why join us

You'll work with a supportive, close-knit team in a patient-focused practice. This is a great fit if you're looking for short-term work with a team that appreciates you. Strong performers may be considered for future openings.

How to apply

Send your resume and a brief note about your experience to aamenne@silverlakedental or use the link. Please include your availability to start. Applications are reviewed as they come in.

Silver Lake Dental is an equal opportunity employer.