Posting End Date

Aug 19th, 2026

Business Operations Coordinator

Support the university’s student financial operations through billing, reconciliations, payment systems, compliance, and customer service.
 

Position Summary

The Business Operations Coordinator plays a key role in supporting the university’s student financial services and related business operations. This position helps ensure the accuracy, integrity, and security of student billing, accounts receivable, e-commerce payment systems, reconciliations, and compliance processes.

Working across campus with multiple departments, the Coordinator helps resolve complex student account issues, supports institutional financial operations, and contributes to strong customer service and process improvement. This role also supports compliance initiatives, supervises student employees in assigned functions, and serves as a subject matter expert for payment systems and revenue operations.

This position is a long-term, project-based temporary role that could extend for multiple years and may exceed a duration of two years. The work in this role is organized around clear, well-structured milestones that align with the project scope and timeframe, including planning, creation, execution, and post-implementation follow-up phases.

At the conclusion of the project, individuals in project-based roles will have the opportunity to apply for any relevant job openings within the university at that time. Current university resources may be available to support resume preparation and review, interview preparation, and assistance with completing applications or other professional applicant requirements.

What You’ll Do

• Manage student billing processes, including tuition and fee assessments, billing statements, and month-end accounts receivable tasks

• Resolve billing errors and support accurate student account records

• Oversee Pathway billing and related communication with institutional partners

• Coordinate university online payment systems, e-commerce platforms, and digital storefronts across campus

• Maintain internal controls for electronic payment processes to support accuracy, security, and compliance

• Work with University Treasury to manage payment processing systems and payment card services

• Maintain accurate financial records and perform general ledger, sub-ledger, and bank reconciliations

• Research and resolve accounting discrepancies and help prevent future issues

• Support PCI-DSS compliance efforts and payment card data security practices

• Represent Financial Services on the University PCI Compliance Committee and collaborate with the Information Security Officer on payment card security issues

• Supervise and train student employees assigned to outstanding check communication and related support functions

• Work with Financial Aid, Records & Registration, Admissions, and other campus departments to resolve student account issues

• Support additional responsibilities as assigned

If you are detail-oriented, enjoy solving problems, and have experience supporting financial operations in a customer-focused environment, we invite you to apply. This role is well suited for someone who is comfortable working with accounting systems, compliance requirements, and campus partners while helping maintain accurate and reliable financial processes.

Qualifications, Skills & Attributes

Education

• Bachelor’s degree preferred

Experience

• Five to seven years of progressive experience in accounts receivable and collections, preferably in a higher education setting

Skills & Attributes

• Strong interpersonal and customer service skills

• Working knowledge of collection laws and procedures

• Working knowledge of a variety of computer applications

• Demonstrated supervisory ability

• Strong attention to detail and accuracy

• Ability to manage financial records and reconciliation processes

• Ability to communicate effectively with students, staff, and campus partners

• Ability to work independently while contributing effectively in a collaborative environment

IMPORTANT:

Conditions of employment require employees to hold and to be worthy to hold temple recommends. Job applicants must be able to meet these conditions to advance through a hiring process successfully. An expired recommend will prevent consideration for hire.

Benefits

Brigham Young University - Idaho provides essential support to eligible employees and their families through the following benefits and resources:  

- Insurance (including medical, dental, vision, and life insurance)

- 401k with an employer-matched retirement package

- Paid Holiday, Sick Leave and Vacation

- Tuition waivers for employees and dependents

- An Employee Assistance Program (EAP) at no cost to the employee or dependents

- Access to recreational facilities and Employee Wellness programs

Work Schedule

Regular Schedule:
Monday–Friday, 8:00 AM–5:00 PM

Weekend / Holiday / On Call:
Saturday work is required prior to the start of each semester

Travel:
Occasional travel for professional development

Physical Requirements

The ability to perform all essential functions of the position.

Why BYU-Idaho

BYU-Idaho is a distinctive faith-based university focused on its mission to develop disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. Employees play an important role in supporting that mission by helping create an environment where students can learn, grow, and reach their divine potential.
 

Working at BYU-Idaho means contributing to a campus community that values faith, learning, service, and purposeful work. Each role on campus supports the university’s broader effort to bless students and prepare them to make a meaningful difference wherever they serve.

Contact Information

For additional information please contact

BYU-Idaho

Human Resources

employment@byui.edu

208-496-1700