| Location | Lawrence, MA |
Role Summary:
The Administrative Assistant is responsible for managing customers' ledger accounts, provide outstanding customer services and back up to the Program Director.
This is a temporary full-time position.
Essential Duties:
Oversee and manage all voucher, I/E, and DCF slots to ensure full enrollment;
Ensure the timely completion of intakes, reassessments, vouchers, and terminations;
Coordinate and schedule appointments, processing provider changes as needed;
Maintain and update the slot enrollment log;
Send completed intake and reassessment paperwork as needed;
Track and monitor absences for enrolled children, and keep accurate records;
Communicate regularly with the Department of Children and Families (DCF) to stay updated on relevant policies, and procedures;
Provide phone coverage and assist with other office tasks as needed;
All other tasks assigned by supervisor.