Description:
JOB DESCRIPTION:
Director; Regional Care Management
Employee Separation Policy: Any past employee of UPH whether FTE, or PRN for the UPH float pool, cannot work travel in another Market no matter which facility they currently work at, or have worked at within the past 12 months. If they worked travel at UPH (not FTE or PRN), the separation policy does not apply
HOLIDAY update: unless the Unit is closed, your contractor is required to work 1-2 of 3 upcoming Summer holidays (Memorial Day, Independence Day, Labor Day)
We are seeking a
strategic and collaborative leader to serve as Director of Care Management, overseeing hospital and ambulatory care management teams and programs. This role provides operational oversight, strategic direction, and leadership to ensure coordinated, patient-centered support across the continuum of care. Responsibilities include improving patient outcomes, reducing unnecessary utilization, optimizing healthcare resources, and partnering with clinical, operational, and external stakeholders to drive high-quality care delivery. The Director is responsible for resource allocation, removing operational barriers, and influencing key initiatives across multiple stakeholder groups. This individual will serve as the market s subject matter expert within their area of responsibility and play a critical role in advancing care management strategies and organizational goals.
- Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
- Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
- Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
- Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
- Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
- Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
- Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.
The Candidate that best fits what UnityPoint is seeking should have experience, and comfort;- HITS the ground running
- Create, and make relationships quickly (physicians, Care Workers, Social Workers); 63.3 FTE care managers/social workers
- Cross central collaboration amongst other Market Leaders, when needed
- Oversight of large Healthcare system spanning multiple facilities, OR, experience with 600+ bed size facilities (Will have oversight of 4 hospital in Des Moines; Iowa Methodist, Methodist West, Iowa Lutheran, Blank Children's Hospital)
The RIGHT person:- knowledgeable of Federal and State guidelines and laws
- partner with revenue cycle
- utitlization management
- Microsoft tools; Excel, Power Bi
- INNOVATOR, OPTIMIZER, STRATEGIC LEADER
- Great personality (extroverted), not reserved
GOALS (2-3 over 6 months):- connect with physician partners
- decrease re-admission
- increase completion of discharge planning (process to escalate if there are barriers to discharge which the Care Director is KEY to addressing)
- analyze and identify workflow management/procedures increasing tea m morale and visibility (case managers, ICC (internsive care coordinator) & social workers
- EFFICIENCY, EFFICIENCY, EFFICIENCY
Challenges:
- build collaboration amongst Behavioral and Medical social work managers (work towards consolidating the two department teams)
- increased patient volume
- Many, various units
- meeting metrics (annual, quarterly goals)
- productivity has dipped (inefficient)
RequirementDescription:
Weekly rate: ***/week + direct expenses (***/hr + direct expenses)
Will consider other weekly packages per candidate if needed.
JOB DESCRIPTION:
Director; Regional Care Management- TWO rounds of video TEAMs interviews will take place with Leaders, which are coordinated through UnityPoint. Please supply multiple date(s) & timeframe(s) of availability.
Orientation Date:7/6, 7/13
HOLIDAY update: unless the Unit is closed, your contractor is required to work 1-2 of 3 upcoming Summer holidays (Memorial Day, Independence Day, Labor Day)
- 36 months of experience in Care Management [required]
- at least 36 months of Interim leadership/progressive leadership experience [required]
- EPIC experience [highly preferred]
- Proficient Microsoft tools
- BSN / Bachelor of Science in Nursing degree or LISW/Licensed Independent Social Worker [required] ---- equivalent education in healthcare management accepted
- Master's degree in one of the following; nursing, healthcare administration, business or related field [preferred]
- experience overseeing/supervising a minimum of 10 FTE, PRN or Temp Contractors [required]
- Large healthcare system spanning multiple hospitals, or, large hospital experience; 600+ bed size [required]
- experience with finance system, Stratus [preferred]
PROFILE REQUIREMENTS:
- Work history/resume/employment history must have a minimum of 36 months recent/current care management, case management or social work experience [required]
- Nursy s must state Active Iowa/IA license or compact/Multistate at time of submission [required] [document]
- Professional Reference/Reference Check - charge/supervisor/nurse manager/director/CNO/COO performance evaluation/reference from within 24 months of today's date [preferred]
- Driver s License [document] [required]