Teller

POsition: TELLER

Summary:

This position is primarily responsible for receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Acknowledge/Greet Customers
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements.
• Process savings withdrawals.
• Cash checks: verify endorsement, receive proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Cross-sell bank products and services.
• Contact the proper department for issues that cannot be resolved at the teller line.
• Count and roll loose coins.
• Issue official checks and cashier’s checks.
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Ensure teller station is properly supplied.
• Balance and update savings passbooks, and close accounts when requested.
• Follow procedures for removing accounts for dormancy.
• Balance drawer daily, including periodic batching of cashed checks.
• Redeem U.S. Savings Bonds.
• Maintain appropriate currency logs.

Follow all bank policies and procedures.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:                                                     

High school diploma or GED required; One year certificate from college or technical school preferred; or three to six months related experience and/or training; or equivalent combination of education and experience.  Cash handling or sales experience preferred.  Customer Service experience desired.

MATHEMATICAL SKILLS:                                               

Ability to calculate figures and amounts such as interest, percentages. 

COMPUTER SKILLS:                                              

To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.